Senior People Business Partner

Job description

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organization’s needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success. WHAT YOU’LL DO Be the lead People Partner in the Americas working closely with multiple department leaders across Canada, Brazil, Mexico and the US! You will provide expert guidance and data-driven insights to help people leaders achieve growth objectives, and support a high performance, engaged culture. This is an ideal position for a builder, someone who loves taking on key projects and executing. By forming effective relationships with people across the organization you will drive forward new initiatives, resolve blockers to success, and advocate for improvements at both a local and global level. This role is based in Toronto. RESPONSIBILITIES: - Partner with and coach managers to build high performing and engaged teams, including review employee engagement data and enabling them to lead on action plans and support execution - Provide coaching on matters including leadership development, workforce planning, policy and procedure, employee engagement, performance management, career development - Ensure that any employee relations issues are identified, reported, investigated, and resolved - Reduce risk and ensure regulatory compliance by maintaining knowledge of legal requirements related to day-to-day employee management, and understand when to escalate issues - Partner with the People Team across the globe to gain alignment on people philosophy and programs, and localize programs as needed - Participate in performance reviews and help identify and develop talent throughout the organization - Support the team through organizational transitions, helping leaders manage change effectively while minimizing disruption to business operations WHO YOU ARE We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. MINIMUM QUALIFICATIONS: - 5 years of HRBP experience, including working knowledge of regional employment laws and best practices - Demonstrated success partnering with leaders to build and improve company culture and increase employee engagement - Discretion and sound judgement when dealing with sensitive and confidential information - Very strong EQ, with fine tuned instincts and problem-solving skills - Comfort working with cloud technologies such as Slack, Zoom, Google Suite, Confluence, and BambooHR PREFERRED QUALIFICATIONS: - Experience in a fast-growth or start-up environment preferred - Experience successfully proposing new solutions across a landscape of diverse decision makers with determination - Ability to be resilient, learn quickly and adapt to the organizational culture and ways of working in a dynamic environment APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.