Senior People Generalist

Job description

Join the VRChat Team! VRChat offers a first-of-its-kind, game-changing platform that provides an endless collection of social VR experiences and gives the power of creation to its robust community. With over 250,000 worlds and growing, VRChat’s vision is to allow users to bring their imaginations to life and help shape the metaverse anywhere in the world on any device. VRChat has raised around $100M to date with the support of our investors, which include: Makers Fund, Anthos Capital and HTC. We have a great team which includes people from: Netflix, Twitter, Meta, Microsoft, Roblox, Google, Amazon, Unity, Spotify, Discord, Uber, eBay, Robinhood, Twitch, Zynga and TikTok. Come and join the mission! Role Overview This role is for someone who runs toward operational excellence and the moments that actually shape how a company works: a well-run performance cycle, an insight that changes how a leader makes a decision, an employee who felt seen because someone followed through. You are fluent at both ends of the work. You can sit with a manager through a hard conversation in the morning and build the dashboard that contextualizes it in the afternoon. You care deeply about how a remote, globally distributed team actually feels to work in, and you're hands-on with the tools that help People work scale without losing its human edge. You'll be the operational backbone of the People function and the data layer underneath it. Operationally, you set a high bar for yourself — the details matter to you, and it shows. You'll partner closely with the Head of People, owning a wide surface area independently while knowing when to pull someone in. Role & Team Impact As our Senior People Generalist, you'll be a trusted partner to managers and a coach to team members throughout their employee lifecycle. You own the infrastructure and the programs that make the function run well every day. What You'll Own Manager and Team Member Partnership Be a day-to-day partner for managers across the company on people questions, team dynamics, and coaching needs Partner with the Head of People on employee relations across the team, with case-by-case judgment on who leads. As a general guide, you lead on standard situations (performance concerns, interpersonal friction, accommodations questions, manager-team dynamics) and the Head of People leads on more complex cases or those involving senior team members. Coach managers and team members through tough conversations and the people matters that come up People Operations Own our core people processes end to end: onboarding, offboarding, benefits administration, compliance documentation, and HR systems. Build and maintain the infrastructure that keeps everything running cleanly. Identify and implement workflow automations and AI tools that create real leverage and resolve problems across People functions. Own internal communications across People programs, policy updates, and initiatives, and bring change management experience when processes shift. People Programs and Enablement Own the operational layer of our performance cycles: setup, timelines, and completion tracking. Build manager enablement resources managers reach for and be the first call for day-to-day people questions. Own employee engagement end to end: survey administration, data analysis, and surfacing what the data actually says. Help drive measurable change from employee feedback. People Analytics and Reporting Build and maintain people dashboards and trackers covering People data. Produce insight-led summaries from data; help us understand what we are seeing, not just what the numbers say. Lend a hand to Recruiting when needed on coordination and candidate experience. What You Bring 5 to 7 years of progressive HR experience in a generalist, HRBP, or hybrid HRBP / People Ops role Sound judgment in employment law and employee relations fundamentals Comfort owning a People Ops stack Strong analytical skills, with fluency in spreadsheets and reporting tools Strong written communicator, comfortable building documentation that scales Hands-on, day-to-day experience using AI tools in your HR work Experience supporting globally distributed teams across multiple employment models and regions Fast and iterative; comfortable putting a v1 in front of stakeholders and improving from there Empathetic and decisive; thoughtful in how you weigh tradeoffs, confident in the call you land on Earns trust through follow-through Genuinely aligned with how we work: bold enough to experiment, willing to engage in healthy debate and then commit fully, collaborative by default, and motivated by outcomes Nice to Have Background in gaming, social platforms, creator economy, or VR/AR — bonus if you understand that the product IS the community A genuine track record of fostering belonging across a diverse, global workforce You've spent time in VRChat, or you're curious about social VR and what it means for how people connect Benefits Work from anywhere! VRChat is a 100% remote company Health Benefits 401K for US & RRSP for Canadian Employees Stock Options Generous paid holiday schedule Unlimited/Flexible vacation time Paid parental leave benefits VRChat is an equal-opportunity employer, and we welcome applicants from all backgrounds. VRChat fosters a diverse, creative, and collaborative environment where anyone can contribute to any of the ongoing projects or direction of the roadmap at any time. If you’re a passionate team player who wants to have an impact on a dynamic team, we’d love to hear from you! All job offers are subject to satisfactory referencing and background checks.