Senior People Ops Generalist

Job description

About Scribe Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done – 94% of the Fortune 500 use it, and 45% are paying customers. We hit $100M ARR https://scribe.com/library/100-million-arr in May 2026 and have grown to over 5 million daily active users across 600,000 businesses. We're Series C and valued at $1.3 billion. We're builders who hold a high bar, move fast, and care deeply about each other and our customers. 📌 About the Role Scribe's people mission is straightforward: be the place where exceptional people do the best work of their careers. This role exists to build the infrastructure that makes that real as we scale from 200 to 500+ employees. As our Senior People Operations Generalist, you'll own programs that don't exist yet and improve the ones that do – spanning manager enablement, performance cycles, total rewards, and the connective tissue between People and Recruiting. This is a high-ownership role at a pivotal stage: you'll be shaping how the company grows, not just supporting it. 🛠️ What You'll Do - Build manager enablement that actually sticks. Design the coaching, tools, and accountability structures that set managers up to lead well and hold a high performance bar as the org grows - Own performance cycles and engagement surveys end-to-end: design, run, synthesize, and turn what the data tells you into recommendations the business acts on - Close the loop between People and Recruiting. Help establish the feedback system between who we hire, what qualities predict success at Scribe, and how that informs both sourcing and long-term retention - Bring rigor to compensation and total rewards. Take what's currently ad hoc (comp requests, market benchmarking, total rewards framing) and build something repeatable and defensible - Partner with People leadership to prioritize and execute the people roadmap, staying ahead of what employees and managers actually need before it becomes a problem - Identify gaps and build what doesn't exist yet, from lifecycle improvements to new engagement initiatives, take a direction and run with it 🔍 What We're Looking For - Has 5+ years in People or HR at a fast-growing company and has seen firsthand what breaks as headcount scales - Forms a point of view fast and moves on it – knows how to operate with speed and limited resources without waiting for a complete brief - Doesn't just report what the data says; has a perspective on what it means and what to do about it - Naturally pulls people along – makes teammates better without needing a formal mandate - Comfortable holding competing priorities, knowing when to stay the course and when to pivot - Energized by pace and ambiguity; learns fastest when the playbook doesn't exist yet ✨ Nice to Have - Has worked in a combined People and Talent function and understands how the two inform each other - Has coached managers directly, not just handed them a policy doc - Experience at a later-stage company, with the judgment to spot what Scribe should be building now - Familiarity with people metrics and how to benchmark them against external data 📍 Location Hybrid, 3 days per week in our San Francisco office. 💰 Compensation Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope. 🎁 Benefits - Health, dental, and vision insurance for you and your dependents - Flexible paid time off and company holidays - 401(k) - Paid parental leave - Daily catered lunch (SF office) - Commuter benefits - Home office stipend At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.