Senior Platform Engineer

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal opportunity employer. We embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change.With offices in New Zealand, Australia, North America, Bengaluru and China, we value hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.RequirementsMake an Impact As a Platform & Developer Experience Engineer, you will sit at the intersection of infrastructure excellence and developer productivity. You won’t just be managing cloud environments; you will be building the self-service platforms, internal tools, and the "Golden Path" that empowers hundreds of developers to ship software from Day 0 with zero friction.You are a champion for software engineers, focused on slashing cognitive load and reducing environment setup times from days to minutes. You are a proactive collaborator who loves solving complex systemic problems, bringing a software engineering mindset to infrastructure, observability, and automation.What you will be doingBuild the "Golden Path" & Internal PlatformsInternal Developer Portal (IDP): Help design, build, and evolve our internal developer portal to provide a seamless, self-service experience for engineering teams.Self-Service Scaffolding: Build and maintain automated scaffolding and templates that let product teams safely spin up new services and remote development environments without operations bottlenecks.Modern Developer Workflows: Help integrate modern, AI-assisted development workflows and automated tooling to continuously improve engineering velocity metrics.Platform Engineering & Product EvolutionBuild the Internal Platform: Contribute to the evolution of our internal platform and service catalogue, centralising documentation, service templates, and domain extension points to streamline onboarding, treating the platform as an internal product.Pave the Golden Path: Create and maintain standardised, automated workflows that abstract away underlying infrastructure complexity, allowing developers to focus purely on delivering business value.Reduce Cognitive Load: Continuously identify friction points in the daily software development lifecycle and build automated tooling to eliminate manual overhead and "ops" bottlenecks.What you'll bringTechnical Foundation: Familiarity or exposure to core cloud and container technologies (such as Azure and/or GCP, Docker, Kubernetes, or GitHub Enterprise).Coding & Scripting Savvy: Proficiency in languages used across our ecosystem — typically Python, C#, TypeScript, or Bash.The DevEx Mindset: A strong empathy for software developers and a passion for building internal tools, platforms, or automation that improves the daily lives of engineering teams.Architectural Awareness: A solid understanding of modern software patterns, including microservices, API standards, or event-driven concepts.Collaborative Spirit: High emotional intelligence with a “team-first” approach. You are open to giving and receiving feedback in a safe, inclusive environment.Execution Focus: The ability to plan and execute tasks effectively, balancing speed with high-quality, maintainable solutions.BenefitsSerko employees are rewarded for their efforts with good salaries, competitive benefits, flexible working arrangements and a great social atmosphere. Our environment is upbeat, energetic and fun, and we look for people to add to our culture, not just fit our culture. We value people who have personal integrity, are adaptable, and are courageous with what they do. The pace is energetic. Serko employees work collaboratively with energy and enthusiasm - so you will want to be up for the ride. If you are up for a challenge at its most crucial time in history and are excited about joining our Xi'an team, we'd love to hear from you.

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal opportunity employer. We embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change.

With offices in New Zealand, Australia, North America, Bengaluru and China, we value hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.

Requirements

Make an Impact

As a Platform & Developer Experience Engineer, you will sit at the intersection of infrastructure excellence and developer productivity. You won’t just be managing cloud environments; you will be building the self-service platforms, internal tools, and the "Golden Path" that empowers hundreds of developers to ship software from Day 0 with zero friction.

You are a champion for software engineers, focused on slashing cognitive load and reducing environment setup times from days to minutes. You are a proactive collaborator who loves solving complex systemic problems, bringing a software engineering mindset to infrastructure, observability, and automation.

What you will be doing

Build the "Golden Path" & Internal Platforms

• Internal Developer Portal (IDP): Help design, build, and evolve our internal developer portal to provide a seamless, self-service experience for engineering teams.
• Self-Service Scaffolding: Build and maintain automated scaffolding and templates that let product teams safely spin up new services and remote development environments without operations bottlenecks.
• Modern Developer Workflows: Help integrate modern, AI-assisted development workflows and automated tooling to continuously improve engineering velocity metrics.

Platform Engineering & Product Evolution

• Build the Internal Platform: Contribute to the evolution of our internal platform and service catalogue, centralising documentation, service templates, and domain extension points to streamline onboarding, treating the platform as an internal product.
• Pave the Golden Path: Create and maintain standardised, automated workflows that abstract away underlying infrastructure complexity, allowing developers to focus purely on delivering business value.
• Reduce Cognitive Load: Continuously identify friction points in the daily software development lifecycle and build automated tooling to eliminate manual overhead and "ops" bottlenecks.

What you'll bring

• Technical Foundation: Familiarity or exposure to core cloud and container technologies (such as Azure and/or GCP, Docker, Kubernetes, or GitHub Enterprise).
• Coding & Scripting Savvy: Proficiency in languages used across our ecosystem — typically Python, C#, TypeScript, or Bash.
• The DevEx Mindset: A strong empathy for software developers and a passion for building internal tools, platforms, or automation that improves the daily lives of engineering teams.
• Architectural Awareness: A solid understanding of modern software patterns, including microservices, API standards, or event-driven concepts.
• Collaborative Spirit: High emotional intelligence with a “team-first” approach. You are open to giving and receiving feedback in a safe, inclusive environment.
• Execution Focus: The ability to plan and execute tasks effectively, balancing speed with high-quality, maintainable solutions.

Benefits

Serko employees are rewarded for their efforts with good salaries, competitive benefits, flexible working arrangements and a great social atmosphere. Our environment is upbeat, energetic and fun, and we look for people to add to our culture, not just fit our culture. We value people who have personal integrity, are adaptable, and are courageous with what they do. The pace is energetic. Serko employees work collaboratively with energy and enthusiasm - so you will want to be up for the ride. If you are up for a challenge at its most crucial time in history and are excited about joining our Xi'an team, we'd love to hear from you.

Serko is an award-winning business travel and expense software company that’s winning on a global scale. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe – and we’re growing!While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and well-being of their travelers – allowing for complex approvals where needed, giving real-time information about precautions taken by transport and accommodation suppliers, tracking and managing travel around the globe, increasing the flexibility of bookings, giving true visibility and control over costs – and we’re not stopping there. We’re backed by the biggest travel brands in the world like Booking.com and there is an exciting road ahead of us at a time where travel needs real, impactful change.Serko is at the forefront of travel innovation and is one of the most exciting businesses to work for in the high tech sector. We now have upwards of 230 employees in 4 countries so we're still small enough for everyone to know everyone but we're big enough to take on the big boys and win. And that's the plan.We're a diverse, close knit group with a flat structure where everyone's opinion matters and anyone can lead. We value people who have personal integrity, are adaptable, and are courageous with what they do. Serko’s people work collaboratively with energy and enthusiasm – so you’ll want to be up for the ride. All our offices are well equipped, funky and modern and, as you'd expect, equipped with games, exceptional coffee, fresh fruit and snacks. Our environment is upbeat, energetic and fun – and we look for people to add to our culture, not just fit our culture. The work here is challenging, complex and hugely rewarding. We know how to work hard and play hard, with a really lively social scene... and we reward our people well too. To find out more about working at Serko go to http://www.serko.com/about-serko/

Serko is an award-winning business travel and expense software company that’s winning on a global scale. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe – and we’re growing!

While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and well-being of their travelers – allowing for complex approvals where needed, giving real-time information about precautions taken by transport and accommodation suppliers, tracking and managing travel around the globe, increasing the flexibility of bookings, giving true visibility and control over costs – and we’re not stopping there. We’re backed by the biggest travel brands in the world like Booking.com and there is an exciting road ahead of us at a time where travel needs real, impactful change.

Serko is at the forefront of travel innovation and is one of the most exciting businesses to work for in the high tech sector. We now have upwards of 230 employees in 4 countries so we're still small enough for everyone to know everyone but we're big enough to take on the big boys and win. And that's the plan.

We're a diverse, close knit group with a flat structure where everyone's opinion matters and anyone can lead. We value people who have personal integrity, are adaptable, and are courageous with what they do. Serko’s people work collaboratively with energy and enthusiasm – so you’ll want to be up for the ride.

All our offices are well equipped, funky and modern and, as you'd expect, equipped with games, exceptional coffee, fresh fruit and snacks. Our environment is upbeat, energetic and fun – and we look for people to add to our culture, not just fit our culture. The work here is challenging, complex and hugely rewarding. We know how to work hard and play hard, with a really lively social scene... and we reward our people well too.

To find out more about working at Serko go to http://www.serko.com/about-serko/