Senior Platform Engineer

Job description

### **About us** We’re Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 19 countries and continuing to expand globally, we’re proud to move more people through better payment experiences. ### **About the opportunity** The Littlepay Platform Team provides tooling and support for our Engineering organisation, owns shared and fundamental services, and collaborates with teams for their DevOps or infrastructure projects. Joining the Infra side of the team, you’ll be working closely with your Infra team mates and with the Platform Devex team on build systems, production support, and PCI-compliant infrastructure. You’ll encourage and support DevOps practises through tooling, vendor management and support. You’ll also work on and be on call for our base infrastructure across the platform, including networking, ECS runtime, PKI and RDS. **Key Responsibilities** This role calls for a self-sufficient engineer who can use their experience to: - Support devops practises by maintaining tooling infrastructure and providing day-to-day troubleshooting - Join the on-call roster for our platform across weekdays, overnights and weekends - Consider and improve the Littlepay software ecosystem across the full build-test-deploy- release-monitor cycle - Maintain, improve and design cost-effective and scalable PCI-compliant infrastructure - Mentor and support platform team members - Stay up-to-date with AWS services and industry trends - Write and maintain internal tools, services and documentation - Support the Littlepay engineering function **About You:** **Core** **Skills and Attributes** - Programming and Scripting — any language, familiarity with Java, Go and Bash preferred - Communication — we do a lot of communicating and strong written and verbal will be important - Empathy — we’re a service provider, so having high empathy for our internal stakeholders is a big deal - A love of learning — we take learning and growth seriously and you’ll need to be down with that For this role we are specifically looking for candidates who are strong in: - AWS — especially serverless runtime and cloud networking - DevOps — releasing software is your jam, you know what a DORA metric is and how to use it to improve processes, experience with Buildkite preferred - DevSecOps — security is at the heart of everything we do, so must be considered a fundamental part of the DevOps cycle ### Our Benefits We love to look after our people. At Littlepay, you'll be part of an inclusive and diverse team that celebrates the differences and unique gifts we each bring to work. You’ll have access to: - A high trust working environment, with access to cloud collaboration tools like Notion, Slack, Miro, Google Workspace, and Jira to help us work together effectively - Paid professional development (including conferences, courses, learning subscriptions, etc.) - Harrison Assessments - our talent management provider that facilitates continuous professional development - A variety of flexible leave options - A company-wide paid day off - Our generous employee referral program - Wellbeing support- including a free School of Life subscription for all employees - Mid-year, quarterly, and end-of-year corporate and team events and workshops - Short-term remote working arrangements - International travel opportunities (dependent on role) ### **In-office expectations** At Littlepay, we believe great work happens when we*solve problems, together.*We see in-person collaboration as an important way to build connections, share ideas, and support each other meaningfully. For those assigned to an office location, we generally expect a minimum two-day presence in the office each week. This may vary depending on your role, team, and location. For example, our team in Luxembourg works 4 days from the office, whereas our AU and UK teams currently work a minimum of 2 days onsite in our Melbourne/London offices. Some positions might require more frequent office attendance to support cross-functional collaboration, customer engagement, or specific team workflows. Your hiring manager will provide details relevant to your role. We aim to strike a healthy balance between in-person connection and flexibility, while staying connected to *deliver with speed and agility* as we continue to scale, ensuring our ways of working support both our people and our shared ambition to move more people through better payment experiences. ### **Our Recruitment Process** If you’ve been shortlisted for the role, you’ll first have a chat with our Talent team, who will set up an interview if the stars align. A short workplace preferences questionnaire will also be sent to help us learn more about the way you prefer to work. Following a successful first interview, you’ll meet with a second set of Littlepay folks, and be invited to participate in the final stage before being presented with an offer. If you have any questions regarding the recruitment process or if you require any accommodations for any stage in the interview process, please don’t hesitate to let us know. Additionally, if you don’t meet all of the criteria (we know that some underrepresented groups tend to avoid applying if they don’t), please still apply. We really enjoy meeting people who might bring a fresh perspective on a problem we need to solve! Ultimately, being part of our small but mighty team means you'll have the opportunity to learn about micropayments, and have a hand in the provision of services that impact millions of people. You’ll help us deliver on our revolutionary product roadmap and help scale our platform as we continue to expand across the globe. If this opportunity interests you, hit apply! We look forward to learning about you.