Senior Power Platform Administrator

Job description

ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and technology. Our first service center in Asia Pacific is in Metro Manila (Mandaluyong) from where we provide our service to Europe, APAC incl. our local market Philippines, and USA regions. We are now geared towards expansion and are looking for highly motivated joiners. WHY ERNI is the best place to call HOME? 🏡 🤩 At ERNI, this is how we can support you; ALL company PERKS AND BENEFITS take effect UPON HIRING! Contract : there is always a project and opportunity for you. Personal Development and Travel Opportunities outside the Philippines. Baby Basket – to welcome your newborn to the ERNI family. Fruit Basket – boost of vitamins during hospitalization. Free snacks and coffee in the office 🔐 UNLOCKING NEW DOORS OF GROWTH & OPPORTUNITIES Free Training with Certifications : Grow with us through technical and non-technical training. Challenging Projects: ERNI is dedicated to developing high-quality software in complex technical environments such as MedTech, Industry, Finance, and Transportation. Have the chance to participate in various technically challenging projects amongst passionate and skilled colleagues. Employee Welfare: You will be guided by a group of people who will guide and support you to have the right tools and mindset. Promotions & Recognition: From the very first day, we offer you a way to learn and develop yourself in our company. Your colleagues and superiors consistently recognize and appreciate all efforts, making you feel satisfied with your achievements. Communication: You will find transparency, honesty, and open communication in our working culture. we value suggestions, opinions, and feedback from all employees. ⏱ FLEXIBILITY Hybrid Set-Up: We are combining both remote work and in-person work. The hybrid setup will allow you to reduce commuting time and have a more flexible work schedule. This will help you to manage better your work-life balance. 🎉 EVENTS: We provide many opportunities to connect and build relationships. We are learning, growing, and celebrating achievements together. You will experience a wide range of different exciting activities. What to expect? Leisure Events, Summer Events, Family Events, Social Events, and Year-End Events. 👋 What are our wishes? Education and Work Experience Bachelor's degree or tertiary-level institute diploma/certificate preferably in Information Technology, Business Administration/Management, Engineering, or Computer Science related courses or equivalent Power Platform administration and operations 5+ years of experience (environment management, security, governance, monitoring, capacity/license management) Hands-on experience administering Dataverse environments, configuring security roles, Data Loss Prevention (DLP) policies, and platform monitoring tools. Experience with the following: Power Platform Admin Center (environment management, DLP policies, capacity, and analytics) Power Platform (PowerApps, Power Automate, PowerBI, Power Pages) administration and support Microsoft 365 / Azure Active Directory security and identity management Application Lifecycle Management (ALM) using solutions, pipelines, and DevOps Monitoring tools (e.g., Power Platform analytics, Azure Monitor, Application Insights) In-depth knowledge and extensive experience of the following: Power Platform governance, Center of Excellence (CoE) toolkit, and platform lifecycle management Security frameworks, role-based access control, data loss prevention (DLP), and compliance requirements Incident, problem, and change management processes (ITIL or similar frameworks preferred) PowerShell, Power Platform CLI, and automation scripting for administrative tasks Capacity planning, licensing, and cost optimization for Power Platform environments Demonstrated ability in solution or enterprise architecture from an operations and governance perspective. Experience in requirement analysis and business process re-engineering. Prior experience in agile methodologies and IT service management frameworks (experience in service management preferred). Ability to solve complex technical, managerial, or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge. Ability to operate at advanced levels of authority and manage significant activities and resources to produce and take responsibility for results. Excellent interpersonal skills and demonstrated ability to coordinate with colleagues at multiple levels, within own work location and throughout the organization. Demonstrated teamwork (ability to work with others to achieve more effective results), and conceptualization (developing viable solutions based on an understanding of institutional perspective and needs) skills and management of others. Excellent written and oral English communication skills 💼 How can you contribute to the team? About the Role: The Senior Power Platform Administrator is responsible for the administration, governance, and day-to-day operations of the Power Platform environment, including Dataverse, Power Apps, Power Automate, Power BI, and Power Pages. She/he ensures the reliability, availability, security, and compliance of Power Platform solutions in production, including monitoring platform health, capacity, and licensing, and troubleshooting or escalating incidents as needed. Additionally, She/he will support environment strategy, governance policy enforcement, data loss prevention (DLP) policies, and platform lifecycle management. Scope of Work/Responsibilities Platform Administration and Operations: Administer and maintain Power Platform environments (Dataverse, Power Apps, Power Automate, Power BI, Power Pages), ensuring optimal performance, availability, and reliability. Monitor platform health, capacity, storage consumption, and API usage/throttling; proactively identify and resolve performance and capacity issues. Manage environment provisioning, environment strategy, and lifecycle (Dev/Test/UAT/Production), including backup and restore procedures. Configure and enforce Data Loss Prevention (DLP) policies, environment security roles, and access controls. Monitor and manage licensing, capacity add-ons, and connector usage across the tenant. Perform routine maintenance activities such as patching, updates, and platform upgrades with minimal disruption to business operations. Perform other related duties assigned by supervisor. Incident and Problem Management: Monitor production systems and respond to incidents, outages, and performance degradations; troubleshoot and resolve or escalate issues as needed. Perform root cause analysis for recurring issues and implement corrective and preventive actions. Maintain and update operational runbooks, escalation procedures, and support documentation. Governance and Compliance: Enforce Center of Excellence (CoE) governance policies, naming conventions, and solution lifecycle standards. Conduct periodic security and compliance reviews of environments, connections, and solutions to ensure alignment with client's security framework. Support audit, risk, and compliance reporting requirements related to Power Platform usage. Continuous Improvement and Knowledge Management: Identify opportunities to improve platform operations, automation, and monitoring; recommend and implement enhancements. Maintain platform documentation, operational guides, and administration procedures. Provide guidance and mentoring to junior administrators and support staff. Ensure post-deployment support and monitoring services are provided, at least for 12 months Work Arrangement RTO 3x, WFH 2x a week 8:00 AM – 5:00 PM (Mon–Fri)