Senior Presales Manager

Job description

The Senior Manager Presales will lead and manage CNS’s pre-sales function in Dubai , driving solution design, technical bid management, and proposal excellence across all business lines. This role is responsible for translating customer requirements into winning, value-driven technology solutions supporting revenue growth, strategic account development, and customer success. The ideal candidate is a solution-oriented technology leader with strong experience in IT infrastructure, cybersecurity, cloud, and digital transformation within the UAE enterprise market. Key Responsibilities 1. Strategic Pre-Sales Leadership Lead the pre-sales team across solution domains (Infrastructure, Cloud, Cybersecurity, Digital, Managed Services, and Applications). Partner with Sales Heads and Account Managers to qualify opportunities and design winning solution strategies. Drive technical win strategies in alignment with CNS’s portfolio and vendor ecosystem. Represent pre-sales in management reviews, forecasts, and strategic planning sessions. 2. Solution Design & Bid Management Oversee the development of comprehensive technical and commercial proposals, RFP responses, and solution architectures. Ensure alignment of proposals with customer needs, compliance requirements, and CNS’s delivery capabilities. Work with delivery teams to validate solution feasibility and cost estimation. Maintain quality control and consistency in all bid submissions. 3. Stakeholder & Customer Engagement Act as a trusted advisor to key clients and government stakeholders in Abu Dhabi. Lead technical presentations, workshops, and demos for strategic opportunities. Collaborate with internal teams (Sales, Delivery, Procurement, Finance) for seamless proposal execution. 4. Team Management & Capability Building Manage and mentor a high-performing pre-sales team of solution architects and specialists. Drive continuous learning and certification across vendor technologies (Cisco, Microsoft, Palo Alto, Dell, Huawei, etc.). Introduce standard processes, templates, and tools for efficient proposal and cost modeling. Foster collaboration between pre-sales and delivery units to ensure seamless handover post-sales. 5. Market & Technology Insights Monitor market trends, competitor offerings, and emerging technologies to strengthen CNS’s solution positioning. Liaise with principal vendors and partners to enhance CNS’s technical and commercial advantage. Support Go-to-Market (GTM) plans for new solutions and service lines. Bachelor’s Degree in Computer Science, Engineering, or related field (Master’s preferred). 10–15 years of experience in IT Pre-Sales, Solutions Architecture, or Technical Sales. Minimum 5 years in a leadership role within a system integrator or technology solutions provider in the UAE. Strong understanding of CNS’s key solution pillars: IT Infrastructure & Data Center Cybersecurity Cloud & Digital Transformation Managed Services Enterprise Applications / Smart Solutions Proven track record of managing complex bids and pre-sales teams across multi-domain solutions. Excellent communication, presentation, and negotiation skills. Vendor certifications (e.g., Cisco, Microsoft, VMware, AWS, or equivalent) are an advantage. Compliance with policies and procedures based on the ISO standards adopted by CNS. CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain. We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing. CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.