Senior Principal Business Analyst

Job description

Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance. POSITION SUMMARY The Sr Principal Business Analyst fulfills analyst activities specific to their department .This role is responsible for leading discrete projects that are focused on creating efficiency within the organization through process improvement or enhancing technology systems. DESCRIPTION Essential Functions, Duties, and Responsibilities 1. Work with the departmental managers to understand the current processes and systems to perform Gap Analysis and identify the deficiencies in the software system by comparing actual objectives with the objectives desired. 2. Work with the development team to design, test, implement, and maintain updates within company databases and applications necessary to streamline/automate a business process. 3. Support Loan origination system process improvements by applying mortgage domain expertise and be a single point of contact for all business stakeholders and software development team. 4. Engage in discussion with stakeholders/Business Partners to understand, gather, analyze, and document the business requirement and then break it down into features and user stories for the software development team. 5. Gather and analyze data in support of SOP’s and develop prototypes and data flow and solution design diagrams to address business problems for business partners/stakeholders, Development and Quality Assurance team to help visualize the proposed solutions. 6. Serve as a single point of contact for project related issues that need to be escalated to senior management for resolution and for the development team to address any defects and for requirement clarification and grooming. 7. Work with Product Manager to organize and execute pre-deployment user acceptance testing that is specific to the project. 8. Be responsible for building and maintaining requirement traceability and communicating any changes in the function and system requirements to different stakeholders, software development team, quality assurance team, and User Acceptance testing team. 9. In connection with above duties, utilize experience in Origination Mortgage software platform; loan cycle process for Retail, Direct to Customer, WHL, and Broker community; data flow diagrams, documentation, reporting, and presentations; and SQL, Lucid, Figma, and Microsoft Azure Devops (VSTS). Qualifications and Education Requirements Bachelor's degree in Computer Science, Information Technology, Computer Information Systems, or directly related field of study, plus 10 years of experience in the following: 1. Mortgage industry in Origination Mortgage software platform; 2. Loan cycle process for Retail, Direct to Customer, WHL, and Broker community; 3. Data flow diagrams, documentation, reporting, and presentations; and 4. SQL, Lucid, Figma, and Microsoft Azure Devops (VSTS). In alternative, employer accepts Master’s degree in above listed fields plus 7 years of experience as listed above. Experience may be gained concurrently. Employer will accept any suitable combination of education, training or experience. Skills, Abilities, and Knowledge Proficiency in defining business problems and proposing solutions. Product, Process and Industry Knowledge. Expert skills in Microsoft Excel, including the ability to utilize the following functions: V-Lookup, H-Lookup, Concatenating formulas, Conditional formatting, and Pivot Tables Excellent interpersonal, verbal and written communication skills. Must be proactive and solutions oriented business professional with the ability to interface with all levels of management across business units and functions. Work Environment and Physical Requirements Working on-site at assigned office location. Regular and punctual attendance adhering to schedule established by leadership. Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand. Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations. Sedentary work in a stationary position at a cubicle for prolonged periods of time. Constant repetitive motions required for operating a computer, such as typing and managing phone calls. Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures. Additional Information: While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement. Why Newrez We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self. Company Benefits : We offer benefits, programs, and perks that support you in every aspect of your life. Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave Adoption Assistance Tuition & Certification reimbursement Employee Mortgage Loan Program The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference. 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception) Matching Gifts Program - dollar-for-dollar up to $1,000 Access to grants, nonprofit resources, and volunteer opportunities More than $6,000,000 donated since 2020 1 in 5 employees participates in at least one Employee Resource Group (ERG) Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. 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