Senior Processing Technician

Job description

Job Title: Senior Processing Technician Location: London/Hybrid (Typically 2/3 days in the office) Type: Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch) At Price Forbes Re, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity. Working at Price Forbes Re means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own. Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you. What we can offer: We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent. You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc. Further perks of working with us (Fixed benefits): Employer pension contribution of 10% (providing you, the Employee provides 5%). Good work life balance - flexibility to suit you. Competitive salary. Life Assurance at X4 of your base salary. Group Income Protection. Generous Annual Leave entitlement. Private Medical Insurance. Group annual bonus scheme. About the Role Price Forbes Re is seeking a Binder Processing Specialist to join our Global Client Servicing Team. This role will focus on the technical processing and administration of delegated authority (binder) and proportional treaty reinsurance business, with a particular emphasis on bordereaux management, premium processing, reconciliation and data quality. The successful candidate will act as a key operational contact for clients, MGAs, coverholders and internal stakeholders, ensuring bordereaux and associated transactions are processed accurately, efficiently and in accordance with contractual requirements. The role requires regular interaction with clients to resolve processing queries, maintain reporting standards and support the smooth operation of complex reinsurance programmes. The position supports London Market business, while also supporting teams in Bermuda and the United States, and collaborating periodically with the Analytics team in Prague. Key Responsibilities Bordereaux Processing Receive, validate and process premium, claims and risk bordereaux. Review bordereaux for accuracy, completeness and contractual compliance. Investigate and resolve data discrepancies, missing information and processing exceptions. Monitor bordereaux reporting schedules and follow up on outstanding submissions. Maintain accurate processing records and audit trails. Technical Processing Process premium and adjustment transactions within operational systems. Support proportional treaty and binder accounting activities. Ensure accurate booking and maintenance of contract data. Assist with reconciliations and correction of processing issues. Support bureau and non-bureau processing workflows where applicable. Client & Stakeholder Management Act as a day-to-day technical contact for clients on processing matters. Build strong working relationships with MGAs, coverholders, cedants and broking teams. Resolve processing queries promptly and professionally. Participate in client meetings and operational review discussions where required. Coordinate closely with broking, servicing, IBA and analytics teams. Data Quality & Analytics Support Maintain high-quality data within OpenTwins and related systems. Support data validation, cleansing and reconciliation activities. Work alongside the Prague Analytics team to improve bordereaux quality and reporting outputs. Contribute to operational reporting and management information. Operational Excellence Adhere to internal procedures, service standards and regulatory requirements. Escalate risks, delays or material processing issues appropriately. Support process improvement initiatives and operational best practice. Assist with audit and compliance requests as required. Skills & Experience Essential Experience in insurance or reinsurance operations, processing or delegated authority business. Experience handling bordereaux, premium processing or technical accounting activities. Strong attention to detail and data accuracy. Excellent organisational and communication skills. Ability to manage multiple priorities and deadlines. Strong Excel and data handling capabilities. Desirable Experience using OpenTwins. Experience with proportional treaty reinsurance business. Knowledge of London Market delegated authority arrangements. Experience working with MGAs, coverholders or binder business. Understanding of reinsurance accounting and settlement processes. What We're Looking For Client-focused with strong relationship management skills. Comfortable working directly with clients to resolve technical and processing queries. Analytical and detail-oriented. A proactive team player who enjoys working across international teams. Committed to delivering high levels of service, accuracy and operational excellence. Why Join Price Forbes Re? Opportunity to continue to develop specialist expertise in binder and proportional treaty operations – with potential for future management progression. Exposure to clients and markets across London, Bermuda and the United States. Collaborative working environment with broking, operations and analytics teams. A growing global platform offering excellent opportunities for development and progression. Think you don’t meet every requirement? We are an equal opportunities Employer, dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive, bring their whole self to work, and reach their full potential. If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group. Interview Process: At Price Forbes Re, we have a straightforward interview process to ensure the best fit for both you and the company: Submit your application with your CV, emphasising your skills and experience related to the job. Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Price Forbes Re, and answer any immediate questions. If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future. Depending on the role, you may be invited to attend a second stage interview with further members of the team. If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback. We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know. #PFRe If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history, and a standard criminal record check. Note to recruiters and employment agencies: We will not pay for unsolicited CV's from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific vacancy.