Senior Product Analyst

Job description

Company Description We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often. Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight. Our people are the real jet stars! Job Description Analyse customer behaviour and product performance to maximise profitability and optimise the flight products portfolio. Provide insights to product specialists and senior leaders to support cross-functional initiatives. 18-Month initial Fixed Term Contract role based at Jetstar HQ in Melbourne, with flexible hybrid working and Travel Benefit from day one! Love travel and passionate about all things aviation. You’re in the right place. At Jetstar, you get to takeoff at work, and in life. As a team, we’re lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit. Takeoff with your next opportunity At Jetstar, we’re always looking for smarter ways to deliver value for our customers and drive commercial performance. As a Senior Product Analyst, Ancillary Flight Products , you’ll play a critical role in shaping how we design, optimise and grow our ancillary product portfolio. Sitting within our Commercial & Insights team and partnering closely with product specialists and senior stakeholders, you’ll turn data into clear, actionable insights that influence product design, pricing, and customer strategy. You’ll analyse customer behaviour, track product performance, and uncover opportunities to improve both customer experience and overall profitability across our portfolio. This is a role for someone who enjoys solving complex problems, connecting the dots across data and commercial outcomes, and contributing to high-impact, cross-functional initiatives that support Jetstar’s continued growth. As a Senior Product Analyst, your focus will include: Analysing customer behaviour and product performance from large databases to identify opportunities and unlock new revenue streams. Ensuring our product portfolio meets customer needs across every market and channel. Developing the Ancillary Revenue commercial strategy across product, pricing and experience. Tracking and forecasting portfolio performance against P&L targets. Monitoring our competitive position across both Domestic and International networks. Applying rigorous testing and experimentation methodologies to drive positive outcomes. About You We’re searching for someone who: Has experience in an analyst role with a background in economics, business, finance, strategy or data science. Brings strong analytical thinking and problem-solving skills. Understands commercial drivers and P&L performance. Is comfortable working with large and complex datasets. Takes initiative and thrives in a fast-paced environment, enjoys working collaboratively and independently. Has experience with Power BI, SQL or Python (highly regarded). Your Life At Jetstar Is Unlike Any Other Put the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our teams get exposure to projects related to the Qantas Group’s A320/1, B787 and A321 Freighters. Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount. Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar. There’s a place for everyone at Jetstar : For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need. We’re Jetstar. Let’s takeoff together Applications close: Sunday 21st June 2025 Qualifications Additional Information