Senior Product Analyst, Billing & Platforms

Job description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Product Management Pay Details: $81,600 - $115,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Department Overview Commercial Banking offers financial solutions to Canadian businesses. The Commercial Deposits and Cash Management Services (CMS) team plays a critical role in enabling clients to move, manage, and optimize cash flow securely and efficiently. The Billing and Platforms team is responsible for the end-to-end billing lifecycle, including onboarding, pricing setup, invoicing, repricing, and offboarding. The team plays a critical role in ensuring billing accuracy, revenue integrity, and seamless platform experiences, while supporting Commercial Banking’s growth strategy. Job Description The Senior Product Analyst, Billing and Platforms supports the Product Manager in delivering and enhancing billing capabilities across deposit and cash management services. This role is primarily focused on billing remediation, process improvement, and data-driven insights, while also supporting platform initiatives. The incumbent will work cross-functionally to identify and resolve billing issues, improve operational processes, and enable scalable, automated billing solutions that enhance client and colleague experience. Key Accountabilities Billing Remediation & Revenue Integrity Lead billing remediation activities including investigation and root cause analysis Identify and monitor revenue leakage drivers Ensure timely client reimbursement and transparent communication Enhance controls and governance frameworks Billing Process Optimization & Automation Analyze billing processes to identify automation opportunities Implement process improvements by collaborating with technology partners Support design of future-state billing capabilities Billing Data Analysis & Insights Analyze billing data for trends and risks Develop dashboards and reporting on billing performance Provide actionable insights for pricing and process improvement Cross-Functional Collaboration Work with Product, Sales, Operations, Finance, Analytics, and Technology Support training and documentation Contribute to strategic initiatives Communicate risks and issues effectively Experience and Education Bachelor’s degree in Business, Finance, Economics, or related field 5+ years relevant experience Business Banking or cash management experience preferred Skills & Competencies Strong analytical and problem-solving skills Experience with billing processes and data analysis Strong communication and stakeholder management Ability to manage multiple priorities Additional Information Fast-paced, dynamic environment Exposure to billing strategy and platform transformation Key role in revenue protection and client experience Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet