Senior Product Analyst, Team Lead

Job description

OUR MISSION AND WHY IT MATTERS We are on a mission to make humans the strongest security layer. Human risk remains one of the biggest vulnerabilities and traditional awareness training is not enough. We take a different approach by combining AI-driven personalization, real threat detection, and behavioral science to actively protect people and organizations. We don't just simulate risks. We build the tools that detect and stop them. WHY THIS ROLE MATTERS In this role, you will shape how product analytics are done in a fast-growing, multi-product cybersecurity SaaS company with over 4 million end users. By acting as a player-coach—spending the vast majority of your time on hands-on individual contributor work while leading a team of three analysts—you will level up the team’s capabilities. Your work will transition our product analytics by bringing in experience and knowledge of SaaS product analytics that will directly impact product decisions and product strategy, and enable data-driven decision making across the organization. WHAT YOU’LL OWN AND DRIVE - Lead the Product Analytics team, guiding members in SaaS product analytics methodologies while maintaining a 90% focus on hands-on IC work - Partner with Product Managers and product teams to conduct complex analyses that guide data-driven decision-making across all our products - Collaborate with the commercial organization to deliver high-impact insights for our largest enterprise customers - Improve and develop our core product analytics infrastructure, instrumentation, and team processes - Drive the team's transition from reactive request handling towards more proactive, outcome-oriented analytics WHAT SUCCESS LOOKS LIKE In your first 3 months you’ll get to know our products deeply, build strong collaborative relationships with Product Managers, and identify key improvement areas in our product analytics domain. By month 6 you’ll successfully guide the team in a clear direction, level up our SaaS product analytics skills and capabilities and establish workflows that move the team from reactive mode of operation towards more proactive outcome-oriented projects. WHAT MAKES YOU THRIVE HERE You have: - At least 5 years of experience in the industry with a proven technical background in SaaS product analytics, ideally in companies with millions of end users or thousands of customer organizations - Deep, hands-on proficiency in SQL, Python programming, analytics engineering (such as dbt and data warehouses), and product analytics instrumentation - An outcome-oriented mindset where you are opinionated about metrics, know when not to do something, and focus heavily on decisions rather than just producing deliverables - Pragmatism, intellectual honesty under pressure, and a high comfort level with ambiguity and self-direction BONUS POINTS IF YOU ALSO: - Bring direct experience working within a Product-Led Growth (PLG) business model - Have previously built instrumentation or an event taxonomy completely from scratch - Have a proven interest in and ability to act as a supportive team lead WHO YOU’LL WORK WITH This role sits within our highly collaborative, fast-paced, three-person Product Analytics team which balances urgent customer needs with large-scale, proactive product analyses. We value pragmatism, intellectual honesty, and a genuine curiosity about how our users interact with our products. In this role, you’ll operate at the intersection of functions and teams, collaborating closely with Product Managers, development teams, data teams, and the commercial organization. WHAT YOU CAN EXPECT FROM US - Compensation: We offer a market-competitive monthly salary based on your experience, skills, and impact, aligned with our internal leveling framework. - Working ways: We work in a flexible, but hybrid work setting. You are expected to visit the Helsinki office at least 2-3 days per week. - High performance meets high humanity: We bring an incredibly driven, high-impact energy to our work, but we leave our egos at the door. You will be surrounded by wildly talented, dedicated colleagues in an environment built on extreme kindness, support, and psychological safety. - Authentic trust & autonomy: We hire great people and trust them to do great work. You will find a culture free of micromanagement, giving you the autonomy to take real ownership, drive impact, and shape things early on. - A product you can be proud of: It is incredibly rare in cybersecurity to build a product that end-users genuinely love. You will join a fast-paced, technically sophisticated team making a real, measurable impact against cybercrime. - The perks that matter: Alongside this amazing community, you will enjoy extensive healthcare and our fresh new office in Helsinki (complete with a gym and swimming pool!). RECRUITMENT PROCESS We want to get to know you and how you think! Our process typically includes: 1. TA screening call (30 min, remote) 2. Hiring manager interview (45-60 min) 3. Assignment and Panel Interview (60-90 min, onsite) 4. Meeting with VP of Product 5. Reference checks and final offer As many of our team members will be on summer holidays, processing applications may take a little longer than usual. We plan to start interviewing candidates during July and appreciate your patience in the meantime. ABOUT HOXHUNT Hoxhunt was founded in 2016 by four visionaries. Today we are a global team of +270 amazing Hoxhunters advancing a truly AI-native category leader in human risk management, with key hubs in the United States, the United Kingdom, Singapore, and Finland. We are proud to be an award-winning, fast-growing software company, recognized by G2 and Gartner, named to TIME Magazine's list of the World's Top EdTech Companies, and featured for our innovation in major publications like Fast Company, TechCrunch, Forbes, and Inc. As a multi-product company, Hoxhunt goes beyond traditional security awareness. We don't just educate employees through frequent, personalized, and behavior-changing cybersecurity training - we also actively build real threat intelligence and response tools that protect organizations against malicious cyberattacks every single day. Be among the first to know about our open positions. Drop your details in our Talent Community, and we will reach out when there is a match!