Senior Product Designer

Job description

Our Purpose At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. The rise of Generative AI and Agents has unlocked generalized intelligence but also widened the risk aperture and made it harder to ensure that AI applications are working well. Fiddler enables organizations to get ahead of these issues by helping deploy trustworthy, and transparent AI solutions. Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. AI Engineers, Data Science, and business teams use Fiddler AI to monitor, evaluate, secure, analyze, and improve their AI solutions to drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the "what", “why”, and "how" behind AI outcomes. Our Founders Fiddler AI is founded by Krishna Gade (engineering leader at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (product leader at Microsoft, Samsung, Paypal and two-time founder). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital. Why Join Us Our team is motivated to help build trust into AI to enable society harness the power of AI. Joining us means you get to make an impact by ensuring that AI applications at production scale across industries have operational transparency and security. We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer. Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including: 2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space. 👩🏽‍🚀 THE MISSION: Join our small, high-impact design team as the second designer at the company, working directly alongside our Lead Product Designer and embedded across product and engineering to help shape the future of our platform. A hands-on individual contributor role owning design end-to-end across key product areas, from early exploration through production-ready specs. 🚀 WHAT YOU’LL DO: The ideal candidate is comfortable in the complexity of data-dense enterprise software, moves fluently between systems thinking and pixel-level detail, and knows how to drive alignment across a fast-moving cross-functional team. You operate with high agency; you go looking for what's broken or unclear and drive it to a solution, rather than waiting to be handed a task. If you're energized by the challenge of making powerful, technical infrastructure feel intuitive and human, this is the role for you. - Design end-to-end product experiences across Fiddler's platform - Partner with engineers, product managers, and data scientists to bring Fiddler to life through experiences that are intuitive and built for enterprise scale - Develop design patterns and principles that help users understand AI behavior, surface insights, and make confident decisions - Conduct user research and discovery to understand how technical teams evaluate, monitor, and govern AI in production - Maintain and evolve the design system, authoring reusable components and interaction patterns that scale across the product - Translate technically complex capabilities into world-class experiences 🎯 WHAT WE’RE LOOKING FOR: - 5+ years of experience in product design, UX design, or interaction design with a focus on complex technical products - Online portfolio showcasing data-dense interfaces, monitoring dashboards, observability tools, analytics platforms, or similar - Comfortable using AI tools to accelerate design work from discovery to production - Experience designing for AI/ML products, data platforms, or enterprise software for technical audiences Preferred Qualifications - Experience in an early-stage or high-growth startup where design scope is broad and ambiguity is the norm - Experience designing developer tools, DevOps platforms, or complex products for technical audiences - Familiarity with AI/ML concepts including LLMs, generative AI, predictive models, and agentic systems, you don't need to be an engineer, but curiosity here goes a long way - Designing complex SaaS or enterprise software for technical audiences 🫱🏼‍🫲🏾 COMPENSATION Bay Area $190,000-$215,000 🩺 BENEFITS & PERKS - Competitive pay + equity - Premium health, dental & vision (100% premium coverage for employees) - 401(k) plan - Open PTO - Monthly fitness reimbursement - Paid parental leave - Team and company events and offsites (this year was Las Vegas) Palo Alto HQ Vibes - Annual Caltrain pass - Monthly in-office massages - Fastrak reimbursement - Lunch provided Mon–Thurs - Happy hours and ping pong tournaments - Fully stocked snacks and drinks The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location, and other job-related factors. Fiddler is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require special accommodations in order to complete the interviews or perform job duties, please inform the recruiter at the beginning of the process. Beware of job scam fraud. Our recruiters use @fiddler.ai email addresses exclusively. In the US, we do not conduct interviews via text or instant message, or ask for sensitive personal information such as bank account or social security numbers.