Senior Product Designer

Job description

About Tava If you could spend your time doing something truly meaningful, chances are you’d choose work that could change people's lives for the better. At Tava Health, that's exactly what we do every day. Tava Health is a quickly growing venture-backed startup, focused on scaling access to behavioral healthcare. We make meaningful connections between providers and clients accessible and easy by partnering with organizations to bring high-quality mental health care to their employees, members, and communities. About the Role We are seeking a Senior Product Designer to lead the design of our patient-facing product experiences. This role will focus on creating intuitive, accessible designs for patient conversion flows, scheduling, payments, and the in-session telehealth experience. You will play a critical role in building a high quality experience that will shape how individuals access therapy at Tava Health. Key Responsibilities - User-Centered Design Excellence - Create seamless, intuitive experiences across the patient journey: onboarding, provider matching, appointment booking, billing, and telehealth sessions. - Design solutions that remove friction and increase patient engagement with mental health services. - Accommodate multiple payment and coverage scenarios in a unified, elegant experience. - Ability to craft multiple problem-led solutions for any request. - Design Systems & Craft - Build and maintain scalable design systems that ensure consistency and quality. - Balance speed with craft. Ship polished work quickly without sacrificing user experience. - Conduct user research and usability testing to validate design decisions. - Partner closely with engineering to ensure high-fidelity implementation. - Innovation & AI Integration - Incorporate AI tools into your design process for faster iteration and exploration. - Identify opportunities where AI can enhance patient matching, personalization, and overall experience. - Cross-Functional Leadership - Take full ownership of design outcomes and balance user needs with business goals. - Navigate ambiguity and competing priorities with confidence and clear communication. - Present design work to leadership with strong rationale and strategic alignment. - Foster collaborative relationships across disciplines while articulating solutions for the ideal design direction. Qualifications: - Startup mentality: self-directed, adaptable, and comfortable finding solutions in ambiguity. - 5+ years of product design experience with a portfolio showcasing consumer digital products. - Deep understanding of conversion funnels, payment experiences, and user psychology. - Track record of shipping polished designs in resource-constrained, high-velocity environments. - Proficiency with modern design tools (Figma, FullStory, etc.) and willingness to experiment with AI-assisted workflows. - Strong communicator who thrives working alongside product managers, engineers, and stakeholders. - Bonus: Experience in healthcare, telehealth, or regulated industries. Why You’ll Love Working at Tava: - Competitive salary and stock options (so you share in the company’s success). - Fully-covered medical and dental premiums for you and your family, plus voluntary insurance options. - Free, generous Tava mental health benefit — of course! - Monthly HSA contributions for qualifying enrolled employees. - Generous PTO and paid holidays. - Paid parental leave. - 401(k) retirement plan. - Weekly company-paid lunch via DoorDash and a personal DashPass subscription. - Opportunity to make a meaningful impact at a high-growth, mission-driven company. --- *For tax purposes, priority will be given to candidates living in states where we already have employees. These states are Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Indiana, Maine, Maryland, Massachusetts, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Tennessee, Texas, Utah, and Washington. Tava is unable to sponsor employment visas (such as the H-1B). Candidates must have authorization to work in the U.S. without company sponsorship now or in the future. All hiring activities at Tava Health are handled by company representatives using @tavahealth.com http://tavahealth.com or @us.tavahealth.com http://us.tavahealth.com email addresses. Please beware of unauthorized recruiting communications requesting personal information. We never hire anyone without first completing a real-time, face-to-face interview (conducted by video or in-person), nor do we use encrypted instant messaging services like Signal. If you have questions regarding the authenticity of any outreach, please do not hesitate to use the chat feature on our website or contact us at careers@tavahealth.com Tava Health does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.