About Faro HealthFaro Health is transforming how clinical trials are designed. Our software helps life sciences organizations build better studies by combining clinical expertise with modern technology and artificial intelligence. We help research teams design more efficient protocols, reduce trial complexity, and bring new therapies to patients faster.We believe artificial intelligence should help experts make better decisions, not replace them. Our products support clinical teams throughout the study design process, giving them the information and tools they need to work more efficiently and with greater confidence.Faro is a mission driven company seeking exceptional people who share our passion for improving drug development and patient outcomes. We foster a collaborative, inclusive culture that values curiosity, ownership, and continuous learning. We offer competitivecompensation and benefits, generous vacation and parental leave, flexible working arrangements, and a hybrid work environment. Employees based in San Diego split their time between home and our headquarters, while remote employees regularly join us for team events and in person collaboration.About the RoleAs a Senior Product Designer, you will lead the design of products used by clinical scientists, medical writers, and clinical operations teams to design and author clinical trials.You will work closely with Product Managers, Engineers, Clinical SMEs, and the Data Science team to understand customer problems and turn them into simple, intuitive experiences. This role goes beyond creating attractive interfaces. You'll help define howcustomers interact with intelligent features, collaborate with AI, and complete complex work with greater speed and confidence. This is a senior individual contributor role with significant influence over the direction of our products and the experience our customers have every day.Open to candidates who currently reside in San Diego, CA or Bay Area, CA.Key ResponsibilitiesDesign intelligent product experiencesDesign experiences that help customers complete complex clinical workflows more efficiently.Create thoughtful interactions that incorporate artificial intelligence in ways that feel natural, transparent, and easy to understand.Design experiences for conversational interfaces, document authoring, recommendations, and workflow automation.Ensure customers remain in control of important decisions while clearly understanding how recommendations are generated.Own product design from concept to launchLead the design process from discovery through delivery.Turn ambiguous product ideas into clear, usable solutions.Create user flows, wireframes, prototypes, and polished designs that are ready for development.Develop interaction patterns that can be reused across multiple products.Partner on product strategyWork closely with Product Managers to understand customer needs and shape product direction.Participate in customer interviews, usability testing, and product discovery activities.Use customer research, product analytics, and feedback to guide design decisions.Balance customer needs with business priorities and technical constraints.Simplify complex workflowsDesign experiences that make sophisticated clinical processes easier to understand and complete.Organize large amounts of structured information into interfaces that feel intuitive and approachable.Create consistent experiences across document editing, structured data, and collaborative workflows.Contribute to the design systemHelp evolve Faro's design system and interaction patterns.Promote consistency, accessibility, and usability across the platform.Partner with Engineering to ensure designs are implemented with a high level of quality.Collaborate across teamsPartner with Engineering, Product Management, Clinical SMEs, Customer Success, and the Data Science team throughout the product lifecycle.Present design decisions with confidence and support them with customer research and usability principles.Mentor designers through design critiques and collaborative problem solving.RequirementsRequired4+ years of experience designing enterprise SaaS products.A strong portfolio demonstrating ownership of complex product experiences from discovery through delivery.Experience designing products that incorporate artificial intelligence or intelligent product capabilities.Expertise in interaction design, information architecture, visual design, and user centered design.Experience conducting user research and translating customer insights into product decisions.Strong systems thinking with the ability to simplify complex workflows.Excellent communication, collaboration, and presentation skills.PreferredExperience designing products that use large language models or generative AI.Experience designing productivity tools, document authoring applications, or workflow automation software.Experience working with enterprise software used by technical or specialized users.Experience in healthcare, life sciences, or another regulated industry is preferred.Skills and TechnologiesExpert proficiency with Figma and FigJam.Experience working with design systems and component libraries.Familiarity with product analytics platforms.Experience using user research platforms.Comfortable using AI assisted tools to accelerate design exploration and collaboration.Strong visual communication, prototyping, and interaction design skills.What Success Looks LikeWithin your first year, you will:Deliver intuitive product experiences that help customers complete their work faster and with greater confidence.Improve product usability, customer satisfaction, and feature adoption through thoughtful design and continuous customer feedback.Establish reusable interaction patterns that scale across Faro's growing platform.Influence product strategy through customer research, systems thinking, and close partnership with Product Management and Engineering.Help shape how artificial intelligence is thoughtfully integrated into the clinical trial design experience while maintaining customer trust and transparency.BenefitsSalarySalary range for this position is $142,000 - $167,000 per year.Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or trainingEquityIn addition to this position’s salary (listed above), equity will be a major component of the total compensation for this position. We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance.BenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k)Life Insurance (Basic)Short Term and Long Term DisabilityPaid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed)Training & Development ReimbursementHybrid Work EnvironmentPeer-to-peer bonus programCompany/department outings and eventsStock Option PlanOffice On-Premises Amenities; gym, restaurant tenant discount, Padel Nine
About Faro Health
Faro Health is transforming how clinical trials are designed. Our software helps life sciences organizations build better studies by combining clinical expertise with modern technology and artificial intelligence. We help research teams design more efficient protocols, reduce trial complexity, and bring new therapies to patients faster.
We believe artificial intelligence should help experts make better decisions, not replace them. Our products support clinical teams throughout the study design process, giving them the information and tools they need to work more efficiently and with greater confidence.
Faro is a mission driven company seeking exceptional people who share our passion for improving drug development and patient outcomes. We foster a collaborative, inclusive culture that values curiosity, ownership, and continuous learning. We offer competitive
compensation and benefits, generous vacation and parental leave, flexible working arrangements, and a hybrid work environment. Employees based in San Diego split their time between home and our headquarters, while remote employees regularly join us for team events and in person collaboration.
About the Role
As a Senior Product Designer, you will lead the design of products used by clinical scientists, medical writers, and clinical operations teams to design and author clinical trials.
You will work closely with Product Managers, Engineers, Clinical SMEs, and the Data Science team to understand customer problems and turn them into simple, intuitive experiences. This role goes beyond creating attractive interfaces. You'll help define how
customers interact with intelligent features, collaborate with AI, and complete complex work with greater speed and confidence.
This is a senior individual contributor role with significant influence over the direction of our products and the experience our customers have every day.
Open to candidates who currently reside in San Diego, CA or Bay Area, CA.
Key Responsibilities
Design intelligent product experiences
- Design experiences that help customers complete complex clinical workflows more efficiently.
- Create thoughtful interactions that incorporate artificial intelligence in ways that feel natural, transparent, and easy to understand.
- Design experiences for conversational interfaces, document authoring, recommendations, and workflow automation.
- Ensure customers remain in control of important decisions while clearly understanding how recommendations are generated.
Own product design from concept to launch
- Lead the design process from discovery through delivery.
- Turn ambiguous product ideas into clear, usable solutions.
- Create user flows, wireframes, prototypes, and polished designs that are ready for development.
- Develop interaction patterns that can be reused across multiple products.
Partner on product strategy
- Work closely with Product Managers to understand customer needs and shape product direction.
- Participate in customer interviews, usability testing, and product discovery activities.
- Use customer research, product analytics, and feedback to guide design decisions.
- Balance customer needs with business priorities and technical constraints.
Simplify complex workflows
- Design experiences that make sophisticated clinical processes easier to understand and complete.
- Organize large amounts of structured information into interfaces that feel intuitive and approachable.
- Create consistent experiences across document editing, structured data, and collaborative workflows.
Contribute to the design system
- Help evolve Faro's design system and interaction patterns.
- Promote consistency, accessibility, and usability across the platform.
- Partner with Engineering to ensure designs are implemented with a high level of quality.
Collaborate across teams
- Partner with Engineering, Product Management, Clinical SMEs, Customer Success, and the Data Science team throughout the product lifecycle.
- Present design decisions with confidence and support them with customer research and usability principles.
- Mentor designers through design critiques and collaborative problem solving.
Requirements
Required
- 4+ years of experience designing enterprise SaaS products.
- A strong portfolio demonstrating ownership of complex product experiences from discovery through delivery.
- Experience designing products that incorporate artificial intelligence or intelligent product capabilities.
- Expertise in interaction design, information architecture, visual design, and user centered design.
- Experience conducting user research and translating customer insights into product decisions.
- Strong systems thinking with the ability to simplify complex workflows.
- Excellent communication, collaboration, and presentation skills.
Preferred
- Experience designing products that use large language models or generative AI.
- Experience designing productivity tools, document authoring applications, or workflow automation software.
- Experience working with enterprise software used by technical or specialized users.
- Experience in healthcare, life sciences, or another regulated industry is preferred.
Skills and Technologies
- Expert proficiency with Figma and FigJam.
- Experience working with design systems and component libraries.
- Familiarity with product analytics platforms.
- Experience using user research platforms.
- Comfortable using AI assisted tools to accelerate design exploration and collaboration.
- Strong visual communication, prototyping, and interaction design skills.
What Success Looks Like
Within your first year, you will:
- Deliver intuitive product experiences that help customers complete their work faster and with greater confidence.
- Improve product usability, customer satisfaction, and feature adoption through thoughtful design and continuous customer feedback.
- Establish reusable interaction patterns that scale across Faro's growing platform.
- Influence product strategy through customer research, systems thinking, and close partnership with Product Management and Engineering.
- Help shape how artificial intelligence is thoughtfully integrated into the clinical trial design experience while maintaining customer trust and transparency.
Benefits
Salary
Salary range for this position is $142,000 - $167,000 per year.
Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training
Equity
In addition to this position’s salary (listed above), equity will be a major component of the total compensation for this position. We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic)
- Short Term and Long Term Disability
- Paid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed)
- Training & Development Reimbursement
- Hybrid Work Environment
- Peer-to-peer bonus program
- Company/department outings and events
- Stock Option Plan
- Office On-Premises Amenities; gym, restaurant tenant discount, Padel Nine
DescriptionFaro Health aims to improve lives by helping life sciences companies design optimal clinical trials. Our AI powered software platform optimizes and orchestrates complex clinical development by providing powerful insights about trial design and outcomes. Faro empowers researchers to design more intelligent trials, reducing development costs and reaching milestones faster with better patient experiences.Faro is a mission driven company seeking world class people who share our passion for improving drug availability and patient outcomes through better clinical trial design. We pride ourselves on our vibrant, inclusive, and growth mindset oriented culture. Faro offers competitive compensation and benefits, generous vacation and parental leave, and flexible working hours. We are a hybrid workplace where San Diego employees work from their homes as well as in our lovely main headquarters enjoying a gym with classes and (early next year) spa services, outdoor lawn work area, and steeply discounted food hall. Remote (Bay Area) employees work from home and visit the main office for group events and in-person collaboration.
Description
Faro Health aims to improve lives by helping life sciences companies design optimal clinical trials. Our AI powered software platform optimizes and orchestrates complex clinical development by providing powerful insights about trial design and outcomes. Faro empowers researchers to design more intelligent trials, reducing development costs and reaching milestones faster with better patient experiences.
Faro is a mission driven company seeking world class people who share our passion for improving drug availability and patient outcomes through better clinical trial design. We pride ourselves on our vibrant, inclusive, and growth mindset oriented culture. Faro offers competitive compensation and benefits, generous vacation and parental leave, and flexible working hours. We are a hybrid workplace where San Diego employees work from their homes as well as in our lovely main headquarters enjoying a gym with classes and (early next year) spa services, outdoor lawn work area, and steeply discounted food hall. Remote (Bay Area) employees work from home and visit the main office for group events and in-person collaboration.
