Senior Product Designer

Job description

ABOUT JIMDO We exist to unleash the power of the self-employed - helping solopreneurs and micro-businesses thrive by doing what they're passionate about and removing the complexity of building lasting, successful businesses. Jimdo started in 2007 when three school friends built a website builder in a Northern German farmhouse to help everyone build a presence online. Today, we're a profitable, remote-first company with 220+ people from 50+ nationalities working across 15+ countries. We've helped build over 36 million websites to get online across the world. We're more than just a website builder. We're an AI-powered platform that helps self-employed people actually run and build successful businesses — from getting found online, winning customers and running their business with a peace of mind by knowing exactly what to do next to move forward. At the heart of Jimdo is a strong belief in personalized, data-driven guidance. Our platform combines design, business tools, and an AI-powered core that turns real customer data into clear insights and next steps helping our customers focus on what moves their business forward. ROLE OVERVIEW : Are you passionate about creating intuitive digital experiences that empower millions of entrepreneurs? As a Senior Product Designer, you'll play a pivotal role in shaping the future of Jimdo's products by designing seamless, accessible, and impactful customer experiences across web and mobile platforms. Reporting to the Head of Experience Design, you'll lead end-to-end product design—from discovery and research through delivery—working closely with Product Managers, Engineers, Researchers, Data teams, and AI specialists. You'll combine systems thinking, strategic product design, customer insights, and emerging AI design practices to solve meaningful customer problems while helping raise the overall design maturity across the organization through collaboration and mentorship. YOUR IMPACT: - Lead end-to-end product design across discovery, ideation, prototyping, validation, and delivery. - Conduct generative and evaluative user research, usability testing, customer interviews, and Jobs-to-be-Done discovery to uncover customer needs. - Design elegant, accessible, and responsive experiences across desktop and mobile using modern design systems and WCAG best practices. - Create high-quality interaction designs, prototypes, information architecture, and visual experiences that drive customer value. - Collaborate closely with Product, Engineering, Research, Marketing, Data, and AI teams to influence product strategy and deliver exceptional customer experiences. - Design and prototype AI-powered experiences, conversational interfaces, and AI-assisted workflows while promoting responsible AI design. - Contribute to design systems and design operations, and continuously improve design quality, processes, and team practices. WHAT YOU BRING: - 5–8 years of experience designing digital SaaS products, with ownership across the full product lifecycle. - Strong expertise in UX, interaction design, visual design, prototyping, information architecture, usability testing, and systems thinking. - Experience conducting qualitative and quantitative user research and translating insights into impactful product solutions. - Deep proficiency with Figma and modern prototyping tools, alongside experience working with design systems. - Proven success collaborating within cross-functional Agile product teams alongside Product Managers and Engineers. - Strong strategic thinking, communication, stakeholder management, and mentoring skills that help elevate teams and influence product direction. - Experience designing AI-assisted or AI-powered product experiences is highly desirable. WHAT WE OFFER: Inspiring Mission: At our core, we are driven by a meaningful mission - to empower solopreneurs and small businesses to succeed and to contribute to the sustainability and vibrancy of the communities they serve. Flexibility and Trust: Our work environment thrives on flexibility and trust. We offer fully remote work set-up with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in. An International Diverse Team: Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations. We take pride in our openness and inclusivity, with an Employee-led DEI Council and active ERGs that ensure everyone's voices are heard. Continuous Growth and Career Development: We invest in your growth with company-wide access to LinkedIn Learning and curated learning paths. From day one, you have the chance to contribute your ideas and create a meaningful impact. Our flat hierarchies and swift decision-making processes provide an open platform for your career progression. Competitive Benefits Package: - Annual compensation reviews to ensure you're rewarded fairly. - A remote office set-up bonus to enhance your workspace. - An employee assistance program, offering resources and counseling. - Plus, a perk that keeps giving: up to three free Jimdo websites for your personal or professional projects that you get to keep forever. Jimdo is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. Our diverse team values and celebrates the uniqueness of each individual. We embrace differences and believe that they enrich our organization, making us stronger and more innovative. Join us, and let's continue to create a workplace where everyone can thrive, regardless of background or identity. By sending your application, you declare that you read and understand the Jimdo Applicant Privacy Policy https://www.jimdo.com/info/privacy-applicants/?_ncr=true