Senior Product Designer

Job description

Building Healthcare That Remembers Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to. At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 240 million patient interactions, 62,000 care protocols, 1.6 million decision pathways. We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C https://www.assorthealth.com/blog/assort-health-raises-120-million-series-c-to-scale-largest-deployment-of-ai-agents-for-the-patient-journey at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list! Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below. ABOUT THE ROLE: As a Senior Product Designer, you'll take ownership of the end-to-end experience across our AI-native products and deliver real impact, designing for a diverse set of users including clinic staff, patients, and internal teams across multiple touchpoints. The quality of what you design will directly shape our growth trajectory. Great product experience is core to how we win and retain customers. You'll operate as a true partner to Engineering, Product, and GTM leadership, shaping not just execution but direction, and translating ambiguous problems into clear, high-craft solutions shipped at pace. This role suits a designer who thinks in systems and communicates through narrative, equally comfortable designing core AI product flows and shaping how we show up to the world. You'll have significant latitude to shape design practice and standards company-wide. This role will report to the Founding Product Designer. WHAT YOU’LL DO: - Take end-to-end ownership of product design: shaping roadmap decisions, defining core experiences, and shipping at speed without compromising craft. - Design AI-native experiences across distinct user groups: internal operators, clinic users, and patients, each with different needs, contexts, and levels of technical fluency. - Design with commercial outcomes in mind: high-quality product experience is a growth lever here, and your work will directly influence ARR, retention, and expansion. - Leverage, maintain, and scale our design system: drive consistency across all products and touchpoints. - Set and hold the bar for UI/UX quality: partner closely with Product and Engineering to iterate quickly, prioritize user value, and continuously raise the standard. WHAT WE’RE LOOKING FOR: - 5+ years designing and shipping production-ready digital products. Startup experience strongly preferred. - Demonstrated experience designing across multiple personas and surfaces, ideally within complex, high-stakes AI-driven products. - A track record of design work that measurably moved revenue metrics, including user growth, conversion, retention, or expansion ARR, not just usability improvements. - A portfolio that demonstrates systems thinking: full flows, edge cases, component architecture, and sharp interaction design, not just polished hero screens. - Proven ability to lead through ambiguity, making fast, confident calls, seeking feedback proactively, iterating quickly, and handing off with precision. - Deep Figma fluency. 90%+ of your work uses auto-layout and components, and you could run a Figma workshop (though we won't make you). - Fluent in weaving AI tooling into your workflow, including research, storytelling, UI copy, and beyond. - Comfortable with vibe-coding and prototyping tools like Figma Make and Cursor. You move easily across the design-development boundary. NICE TO HAVE: - Experience as an early design hire or founding designer at a startup. - Design engineering experience, and the appetite to take on hands-on design engineering work (for example, maintaining design systems, building or shipping front-end UI, not just prototyping it) as part of this role. BENEFITS & PERKS FOR ASSORTIES - 💸 Competitive Compensation – Including salary and employee stock options so you share in our success. - 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow. - 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive. - 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first. - 🏖 Flexible PTO – We trust you to take the time you need to recharge and come back ready to crush it. - 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas. - 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health. - 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier. - 👵 401(k) – Build your retirement savings. HOW WE WORK & WHAT WE VALUE Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you! Please note: the Assort Health Talent Team will only email you from an assorthealth.com http://assorthealth.com email address.