Senior Product Designer

Job description

We are looking for a Senior Product Designer to design intuitive, connected, and scalable experiences across Weave’s Digital Forms products. This role will help shape how practices collect information, communicate and collaborate, and manage the tasks and workflows that support their day-to-day operations. The Senior Product Designer will contribute across the full product lifecycle from problem discovery, customer research, and journey mapping through ideation, interaction design, execution, and iteration while partnering closely with Product, Engineering, Marketing, and other cross-functional teams. This role will help create cohesive experiences across connected workflows, simplify complex operational tasks, and establish scalable UX patterns that can evolve across the broader platform. We value a diverse range of perspectives and look for designers who can navigate complex problems, understand and advocate for customer needs, bring clarity to ambiguous spaces, and collaborate effectively across disciplines. The ideal candidate will bring strong interaction and visual design skills, product thinking, and a systems mindset to create experiences that are intuitive, efficient, accessible, and impactful for the people who use them. **About Weave** Weave is the all-in-one customer communication and engagement platform for small-to-medium healthcare practices. We build modern tools that elevate the patient experience through a unified platform that improves business operations so healthcare professionals can focus on patient care and realize their dreams. • This position is **remote (India)** • Reports to the **Product Design Manager**. ## What You Will Own *The duties and responsibilities of the role.* - Design end-to-end product experiences across Digital Forms, Team Chat, Task Centre, and related workflows, translating complex operational needs into intuitive, seamless, and accessible experiences. - Collaborate closely with Product and Engineering to turn complex customer problems into clear, actionable solutions that improve productivity and deliver meaningful product outcomes. - Partner with Product Managers to shape product vision, strategy, and roadmap for key workflow and collaboration experiences across the Weave platform. - Define scalable interaction patterns and UI solutions that simplify multi-step workflows while balancing clarity, usability, flexibility, and efficiency. - Leverage and contribute to Weave’s Design System to create consistent, high-quality experiences while evolving patterns to support new and increasingly complex product needs. - Conduct customer research with practice owners, office managers, and front-office teams to understand real-world workflows, pain points, and opportunities to improve how teams communicate, collect information, and manage work. - Use product analytics, customer feedback, and tools such as Pendo and Sigma to understand user behaviour, evaluate design effectiveness, and continuously improve experiences based on evidence. - Collaborate with designers across the broader platform to identify opportunities for shared patterns, connected experiences, and a cohesive end-to-end customer journey. - Contribute to a strong and inclusive design culture through thoughtful critique, knowledge sharing, collaboration, and mentorship. - Partner closely with Engineering throughout implementation to ensure design quality, accessibility, and consistency from initial concepts through the shipped experience. ## What You Will Need to Accomplish the Job *The minimum qualifications for the role: education, experience, certifications, skills.* - 5+ years of experience as a Product Designer, UX Designer, or equivalent combination of education and practical experience. - Strong UX and visual design fundamentals, with the ability to simplify complex workflows and create intuitive, efficient experiences across Digital Forms, Team Chat, Task Centre, and related product areas. - Proficiency with design tools such as Figma, with experience creating prototypes, exploring interaction patterns, and applying user-centred design methods. - Familiarity with product analytics and research tools such as Pendo, Sigma, Maze, or similar platforms to understand user behaviour and inform design decisions. - Strong communication and collaboration skills, with the ability to work effectively with Product, Engineering, Research, and other cross-functional partners. - Ability to translate customer needs, product requirements, and business goals into clear, thoughtful, and scalable design solutions. - Strong attention to detail and design craft, with a focus on creating accessible, consistent, and high-quality product experiences. - Curiosity and a continuous learning mindset, with an interest in understanding customer workflows, exploring new problems, and using feedback and evidence to improve experiences over time. ## What Will Make Us Love You *Preferred qualifications - including personality traits and soft skills.* - You stay hungry, care more, and stay curious. You care deeply about the customer and the quality of the work. - You take ambiguous problems, create clarity, and drive them forward without waiting for someone to tell you what to do. - You understand the day-to-day reality of healthcare practices and design around their real needs, not just what they ask for. - You look beyond individual features to find patterns, simplify complexity, and build experiences that scale across the product. - You can navigate multi-tenant products, legacy systems, integrations, and technical constraints without losing sight of the user experience. - You mentor, give thoughtful feedback, share what you learn, and raise the bar for design around you. - You build trust with product and engineering, challenge assumptions, and bring people along even across teams and time zones. - You care about the details and know how to make experiences feel clear, intuitive, and polished. Employment with Weave is contingent upon the successful **completion of a background check**, conducted in accordance with applicable laws. At Weave, **we use Artificial Intelligence (AI) tools** to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page. Weave is an **equal opportunity employer** that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know. **Beware of recruitment fraud**. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.