Senior Product Designer

Job description

**HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and [Make Work Happy](https://happy.co/media/make-work-happy)!** ## About the Role You'll own product experiences end-to-end. From problem framing through delivery and iteration, embedded in a product triad with a PM and Engineering Lead. This is a high-autonomy role for designers who operate independently, think in systems, and are already building with AI – not just aware of it. We're hiring across multiple problem spaces. Placement will be based on your strengths and business needs. ___________________________________ **Problem Spaces You May Work In** Depending on product priorities and your strengths, you may work in one or more of the following areas: **Procurement & Sourcing** Designing workflows for vendor discovery, pricing comparison, purchasing, approvals, and supplier performance across large multifamily portfolios. **Asset & Portfolio Performance** Designing dashboards, analytics, and scenario-modeling tools that help operators understand property performance, identify risks and opportunities, and improve returns. These products are information-dense, highly interconnected, and used by multiple roles across an organization. Increasingly, they also incorporate AI-powered interfaces that allow users to proactively query their data, surface insights, and receive recommendations through agentic, conversational, and voice-enabled interactions. Designing clarity, trust, and usability into these systems, across both traditional interfaces and AI-assisted experiences, is core to the role. ### What You’ll Do - Own a product area fully: discovery, design, delivery, analysis, iteration - Work backwards from real customer problems and translate complexity into clear, scalable solutions - Make data-dense, information-rich interfaces easy to use. Dashboards, workflows and AI-assisted experiences - Shape agentic workflows, conversational interfaces, and voice-enabled interactions where they improve outcomes - Make AI capabilities feel understandable, trustworthy, and usable – not just impressive - Use AI actively in your own process to move faster and think deeper - Run lightweight research, synthesize insights, and act as the evidence-backed voice for the customer - Champion our design system, contribute to craft standards, and raise the bar in every critique ### What You Bring - 5–8 years shipping web-based SaaS or enterprise products at scale - Demonstrate end-to-end ownership with real shipped work, including AI-assisted experiences - **You are actively using AI tools today.** Claude, Cursor, Lovable, v0 – whatever fits your workflow. This is a hard requirement, not a nice-to-have. - Strong systems thinking across complex, interconnected product surfaces. Furthermore, knowing when to lean on systems and when to break out of them. You balance rigour with creativity. - High autonomy. You move work forward without waiting for direction - Clear communication, comfort with ambiguity ### Strongly Valued - Background in complex domains: analytics, operations tooling, procurement, marketplaces, or similar - Familiarity with agentic experiences - Comfort working close to code or prototyping with code - Multifamily or proptech experience is a plus, not a prerequisite ### Why Join HappyCo? - High autonomy, high support. Trusted to lead, supported to grow - Culture that genuinely values design and craft - Remote-friendly, flexible hours - Work that reaches millions of residents and thousands of property teams - HappyCo fosters a values-led, inclusive, and people-first culture where everyone thrives. [Learn more on our careers page, and check out our benefits](https://happy.co/company/careers#positions). HappyCo is an equal opportunity employer committed to diversity and inclusion.