Senior Product Designer, Japan

Job description

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title UX Designer, Japan What does a successful UX Designer at Fiserv do? As an experienced UX Designer, you will play a pivotal role in revolutionizing the way users interact with our financial technology products, which include web and mobile software, as well as embedded UIs on payment hardware. You will lead a team of UX designers and researchers, working closely with c ross-functional partners, including product management, engineering, business, marketing, and finance. Your focus will be on creating user-centered designs that enhance the overall customer journey and meet business objectives. What will you do? Manage the UX design and research process end-to-end. Collaborate with stakeholders to influence strategic decisions and establish a design vision that aligns with business goals. Conduct user research to gain insights into customer behavior, ensuring designs are based on user needs. Develop low- and high-fidelity mockups, wireframes, and prototypes that communicate design concepts effectively to both technical and non-technical audiences. Iterate on designs based on user feedback and analytics, fostering a culture of continuous improvement within the UX team. Mentor and guide junior designers, fostering their professional growth and ensuring alignment with Fiserv’s business goals. What you will need to have: Understands the intersection of research, design, technical development, and business strategy. Is passionate about seeing projects through from inception to launch and beyond. Thrives in a collaborative, agile environment and enjoys working with cross-functional teams. Is flexible, open to feedback, and committed to achieving the best possible outcomes for users and the organization. What would be great to have: Experience in the Financial Technology, Payments, Banking, or Financial Services industry. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.