Senior Product Manager

Job description

ABOUT CANALS Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI. Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. Every day, thousands of people rely on Canals to help process orders, manage purchasing, handle accounts payable, and streamline critical business workflows. We're a profitable, rapidly growing company with a team of roughly 100 people distributed across North and South America. We care deeply about building great products, hiring exceptional people, and creating an environment where talented individuals can do the best work of their careers. THE ROLE We’re looking for a Senior Product Manager to join Canals as our second full-time product hire. You’ll report directly to our co-founder, CEO, who has owned all product work to date. We need someone obsessed with UX clarity — someone who thinks deeply about user behavior, flow, and comprehension. Your job is to make sure there is no ambiguity in how the product is used. Every button, every screen, every flow should be unbreakable and self-evident — even to users who aren't tech-savvy. You should be the kind of PM who gets joy from anticipating user confusion and eliminating it. Who sees a subtle UX flaw and can’t rest until it’s fixed. Who builds clean, elegant product experiences that guide users to success without needing training or guesswork. WHAT YOU’LL DO - Work directly with the co-founder, CEO to define, refine, and own product direction - Develop intuitive product flows that reduce cognitive load and eliminate user error - Collaborate closely with design and engineering to ensure UX is seamless and intentional - Prioritize simplicity and clarity in every decision — from language to layout - Deeply understand user behavior and spot points of friction before they cause problems - Turn high-level goals into clearly defined, well-scoped product specs and flows - Fight for great UX and customer empathy at every stage of development - Own the product roadmap and ensure consistent progress on core product quality WHAT YOU'LL BRING - Typically, 7+ years of product management experience, preferably in B2B SaaS - Track record of shipping clean, simple, high-clarity user experiences - Deep intuition for UX and user behavior — you anticipate where users get confused - Excellent communication and collaboration skills with the ability to give and receive direct feedback - Able to work independently with high ownership and initiative - Experience working with early-stage teams or fast-paced startups WHY JOIN CANALS We're building software that solves real problems for an industry that keeps the world running. Our customers rely on our platform every day to operate their businesses. We've found strong product-market fit and continue to grow quickly, creating opportunities for people who want to have a meaningful impact on the trajectory of a company. We believe great people build great companies. That's why we invest heavily in hiring, development, and creating an environment where talented individuals can do the best work of their careers. You'll work alongside ambitious, thoughtful teammates who care deeply about what they do, challenge each other directly, and have a lot of fun along the way. We value ownership, transparency, and continuous improvement. Good ideas can come from anywhere, and people are trusted to make things happen. We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences. Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.