Senior Product Manager

Job description

Kit https://kit.com/ is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE We’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful. You'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers. This is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes. YOUR SUPPORT SYSTEM You'll report to Katie Swett Miller https://www.linkedin.com/in/katieswett/, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship. WHAT YOU'LL DO - First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack. - First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely. - First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals. - First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business. WHAT WILL S.E.T. YOU UP FOR SUCCESS Skills - Data-informed decision making and quantitative analysis - Strong product judgment and prioritization - Systems thinking and building for scale - Deep collaboration with design on craft and visual quality - Cross-functional influence and collaboration - Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product - Clear written and verbal communication - Bonus if you have Publishing or content creation expertise Experiences - 6-9+ years in product management with significant ownership of a core, revenue-driving product area. - Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces. - Deep experience with content creation online - Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish Traits - High ownership and autonomy in ambiguous environments - Comfort balancing short-term wins with long-term vision - Systems thinker who builds foundations, not just features - Low ego, strong collaborator who influences without authority - Intellectually curious with a bias toward learning - Clear communicator who can articulate strategy, tradeoffs, results at multiple levels - Customer-focused while maintaining business discipline - Strong taste and attention to craft - cares about how things look and feel, not just whether they function WHAT WON'T SET YOU UP FOR SUCCESS - Seeking highly structured environments with predetermined solutions - Preferring tactics over systems thinking - Needing extensive direction to identify opportunities - Discomfort with setting goals and measuring outcomes and work against them - Difficulty distinguishing signal from noise in ambiguous situations - Indifference to visual/craft quality or treating design as an afterthought WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process. PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview with cross functional stakeholders (60 min) 5. Final interview (60 min) We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.