Senior Product Manager

Job description

### Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. ### Job Description Reporting directly to the Director of Product Management, you will be the primary driver of product strategy for our cloud-based and on-premises notification solutions. Unlike a traditional analyst role, you will hold ultimate accountability for the "Why," "What," and "When" of the product. You will lead the transition from identifying requirements to defining market-winning strategies, managing the entire product lifecycle from discovery to sunset. **This is an office based role and requires reporting to our HQ in Baltimore daily.** ### A Day in the Life: - Define and promote the long-term product roadmap for our SaaS, on-premises, IP-based audio and notification solutions and services, ensuring alignment with global market trends. - Champion "Secure by Design" principles throughout the product development lifecycle, collaborating with engineering and security teams to embed robust cybersecurity, data privacy, and operational resilience into all cloud-based and on-premises solutions. - Lead the end-to-end product lifecycle, including market opportunity assessment, business case development, and go-to-market execution. - Act as the final decision-maker for the product backlog, balancing technical debt, maintenance, and high-value innovation to maximize ROI. - Conduct deep-dive analysis of cloud infrastructure costs, third-party licensing, and operational overhead to optimize the SaaS platform’s cost-to-serve model. - Collaborate with Executive Leadership, Sales, and Marketing to align product goals with company revenue targets and customer needs. - Conduct competitive benchmarking and customer advisory board sessions to ensure Alertus remains the industry leader in emergency notification. - Work closely with Business Analysts, Engineering, and Design leads to ensure technical feasibility meets user-centric design, overseeing the high-level SDLC process. - Define and track key performance indicators (KPIs) to measure product success, adoption rates, and customer satisfaction. - Act as the subject matter expert for our product lines, representing Alertus at industry conferences and in high-stakes sales presentations. - Conduct market research and competitive analysis to identify trends, opportunities, and customer needs. ### Required Skills & Abilities: - Exceptional ability to synthesize complex market data into a clear, actionable product vision. - Experience in the end-to-end management of B2B SaaS and integrated hardware/software solutions. - Deep understanding of cloud architecture, API integrations, and IP networking; ability to hold high-level technical discussions with Engineering. - Proven leadership in implementing "Secure by Design" methodologies, with a strong understanding of cybersecurity best practices, threat modeling, and compliance for enterprise SaaS and hardware applications. - Experience developing System Security Plans, documenting security control compliance, and successfully attaining security certifications such as FedRAMP, ISO 27001, and SOC 2. - Advanced proficiency in Agile, Scrum, and Waterfall frameworks. - Ability to translate complex technical specifications into intuitive, user-friendly features that drive customer satisfaction. - Elite presentation and storytelling skills, with the ability to influence without formal authority across all departments. - Expert knowledge of Jira, Confluence, and Product Management roadmapping software. - Ability to travel on occasion. ### Education & Experience: - Bachelor’s Degree in Business, Engineering, Computer Science or related field is required. - MBA or advanced professional certification (e.g., NPDP, CPM, or CSPO) is highly preferred. - 5-7+ years of experience in Product Management, with a successful history of launching B2B SaaS or integrated hardware/software products. ### Alertus Career Advantages: - Unlimited Paid Time Off - Paid Holidays - 401(k) Retirement Plan - Medical, Dental, and Vision Plans - Short-term Disability, Accident, Hospital, and Cancer Insurance - Live Near Your Work HomeBuying Incentive - Employee Referral Bonuses - Flex Scheduling