Senior Product Manager

Job description

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! **The Role** We are seeking a highly skilled Senior Product Manager to join our dynamic team. This role requires a strategic thinker with exceptional problem-solving skills and a track record of delivering impactful product initiatives. As a Senior Product Manager, you will be instrumental in guiding product development from conception to launch, ensuring our solutions meet market needs and drive user engagement. ### Responsibilities - Strategic Impact: Lead initiatives that have significant strategic impact on the company and product portfolio. - Visionary Influence: Inspire and motivate teams with a clear and compelling product vision. - Market Positioning: Develop and execute strategies to position the product effectively in the market, ensuring competitive differentiation. - Cross-Functional Alignment: Align multiple teams and departments towards achieving strategic goals, fostering a collaborative environment. - Scalable Solutions: Design and implement scalable solutions to complex product challenges, ensuring long-term success. - Advanced Analytics: Leverage advanced analytics to drive strategic decision-making and identify growth opportunities. - Mentorship: Guide and mentor junior product managers and other team members, fostering a culture of continuous learning and development. - Stakeholder Management: Build and maintain strong relationships with key stakeholders, ensuring alignment and effective communication. - Proactive Problem Solving: Anticipate potential issues and implement solutions proactively to mitigate risks. ### Skills & Experience - Education: Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA or advanced degree preferred. - Experience: ~3-5 years of experience in product management preferably in a SaaS environment. - Advanced proficiency in product management tools (e.g., JIRA, Confluence, Aha!). - Strong understanding of market research and competitive analysis. - Strong technical aptitude – Comfortable working with technical systems, reading API documentation, understanding data models, and collaborating closely with engineering teams. - API fluency – Confident using and troubleshooting REST APIs, interpreting payloads, and understanding how systems integrate. - Enjoys getting into the details – Naturally curious and willing to dive deep into complex payroll, award interpretation, and edge-case scenarios to find the right solution. - Analytical problem solver – Able to break down ambiguous compliance or product problems into clear, actionable requirements. - Product mindset – Balances technical depth with customer outcomes, helping translate compliance complexity into scalable product capabilities. - Payroll and compliance knowledge (preferred) – Experience with payroll systems, employment legislation, awards/EBAs, or pay compliance is highly desirable, but can be learned by someone with strong technical and analytical skills. - Ownership and curiosity – Takes initiative, asks good questions, and is comfortable operating in a fast-moving environment where requirements evolve.