Senior Product Manager

Job description

# About Us We knew there had to be a better way to automate busywork and get work done faster. So we built it. With Tango, create and share how-to guides in minutes: ▶️ Capture any process as you do it ⚡ Tango automatically builds a detailed guide and can also generate automations or in-app guidance 📌 Share, embed, or pin inside your existing tools, so your team can access it from where they work. As a product-led fast growing startup, Tango powers hundreds of thousands of users at companies such as Cox, Salesforce, Gusto, Klaviyo, and Lockheed Martin. We’re backed by leading venture capital firms, including Slack Fund, Salesforce Ventures, Atlassian Ventures, Wing VC, General Catalyst, GSV Ventures, Tiger Global, and Hubspot. And we’re growing fast. We’re building a future of work where Tango learns your workflows and rules and uses automation and intelligent agent features to help handle routine tasks. That’s the future we’re building—Come build it with us. ## TL;DR As Senior Product Manager at Tango, you'll be our one and only PM—the product counterpart to a senior design team that's been waiting for you. Our product org is led by three senior product designers with 35 years of combined experience who have been carrying product strategy alongside their craft. They're exceptional at it, and they're ready for a true product partner so both disciplines can operate at a world-class level. You'll own the roadmap for a platform spanning documentation, in-app guidance, and automation. You'll report directly to our CEO and work closely with our co-founders, design, and engineering. Your first big swing: leading our MCP and agent-platform work, bringing AI to our customers in ways that are actually useful, not just shiny. This is a rare shape of role: you steer where we're going, hold the bar on what ships, own rollout planning, and measure whether it worked, with a design team that can take a strong PRD and carry it to the finish line. Senior IC scope, with real ownership. You'll be in the weeds where it counts: customer conversations, data, PRDs, launch plans. And you'll be setting the standards that define how product is done here. This is a remote position **based in the US**, with periodic off-sites to meet your teammates in person. ## What you'll do - **Steer the ship.** Own the roadmap: decide where we invest, back every call with customer evidence and data, and keep the through-line clear across everything in flight. - **Find the next opportunity.** Look beyond today's product for Tango's next big swing, and earn conviction the hard way: customer conversations, evidence, and small tests before big bets. - **Live with our customers.** Run a continuous discovery cadence, own the voice of the customer internally, and turn what users ask for into what they actually need. You'll be the person in the company who knows our customers best. - **Hold the bar and measure the impact.** Define what "up to par" means for what we ship, drive post-launch analysis, and be the honest voice on whether we accomplished what we set out to do. - **Own rollout planning.** Take launches from PRD through go-to-market: sequencing, packaging, enablement, and the post-launch loop. - **Lead our AI and MCP platform work.** Define how Tango plugs into the agentic ecosystem and ship AI features that solve real workflows, not demos. - **Partner with a world-class design team.** Write strong PRDs and watch three senior designers carry them further than you thought possible. They love discovery and product thinking, so you'll do your best work *with* them, not around them, while owning prioritization, rollout, and commercial rigor. ## What you'll bring - 7+ years in software product roles, with a track record of helping scale products people genuinely love - Experience at two or more companies or products; we believe seeing the movie twice leads to a richer perspective - A deep customer-discovery habit: you've built your best work on top of real user conversations, and you can prove it - Systematic and data-driven: fluent in product analytics, comfortable designing experiments, able to self-serve the data you need - Relentless follow-through: you carry the through-line across multiple projects and close every loop - Exceptional written and verbal communication: you lead with clear, structured direction and can align executives, engineers, and customers around one narrative - Comfort being the senior product voice in the room, with the judgment to make calls under ambiguity and the humility to change course when the data says so - **Bonus:** you've shipped AI-powered products or built with MCP; you're the kind of person who's genuinely obsessed with the frontier of generative AI, not just keeping up with it; experience mentoring or coaching others; B2B SaaS serving both self-serve users and enterprise buyers; growth/monetization work (pricing, packaging, trials) ## About you - You're practical and allergic to BS. You'd rather ship the right small thing than present the impressive big thing. - You're seriously curious about customers, about how things work, and about why that one metric moved. - You take AI seriously—as a practitioner, not a cheerleader. Believer or skeptic, you've used the tools enough to have earned opinions about what's genuinely useful and what's hype. - You're low-ego and high-motivation. You care more about the product being great than about being right. - You want to build a product function, not just join one. Defining the standards, rituals, and ways of working is your idea of a good time. - You're fun. We're a down-to-earth group of goofballs who work hard, and we're serious about not taking ourselves too seriously. You should raise our bar for rigor *and* fit right in at the off-site. ## Compensation Our base salary compensation is $170,000 – $190,000 for this role, and the total compensation package will also include equity and benefits. We value each employee based on their impact within the company, regardless of their location. Due to this, we set salary ranges for all roles based on function, level, and benchmark against similar-stage growth companies. We share salary ranges on all job postings to comply with local legislation and provide greater transparency to candidates. Final offer amounts are determined by multiple factors, including past candidate experience and expertise, and may vary from the amounts listed above. Additionally, we offer annual compensation reviews and have an annual equity refresh program. ## AI mindset At Tango, we operate with an AI-first mindset. We expect all team members across every function to actively engage with AI and incorporate it into their work. This includes using AI tools to improve productivity, streamline collaboration, and deliver stronger outcomes for our customers. We're looking for people who are already building, learning, and finding ways AI can enhance their impact. You don't need to have all the answers, but you should be in the habit of trying. ## Why join Tango? We believe teams that support and challenge each other are destined to win. That’s why we provide a competitive suite of benefits to support your personal and professional growth journey—and have some fun along the way. ## Tango benefits - Full Medical/Dental/Vision coverage with 100% employer contribution, FSA, and an HSA for qualified plans - Competitive compensation + meaningful equity - 401(k) plan - Work from anywhere in the US, with UberEats and Deskpass stipends—on us! - Generous annual stipend for Learning & Development & Productivity - Health and Wellness stipend - Unlimited PTO, 10 holidays, 4 personal volunteer days, 4 mental health days, and birthdays off - Paid parental leave - Subsidized National Parks Annual Pass - Subsidized Roller Skates (yes, seriously) ## Our core values ▶️ **Take Action** – Avoid indecision and move past points of uncertainty. Value speed and fail forward. 🚀 **Aim High** – Set uncomfortably ambitious goals. Reject mediocrity and take calculated risks. 👐 **Seek Diversity** – Invite unique perspectives. Create a safe space to challenge the status quo. 🌱 **Leave It Better** – Be an owner, not a renter. Cultivate a growth mindset. ✨ **Customer Love** – Champion the needs of the end user. Deliver magical experiences. 🏆 **Team First** – Winning as a team beats winning alone. Lift up others. [Learn more](https://podcasts.apple.com/no/podcast/instilling-values-into-your-hiring-process-with-ken/id1267738283?i=1000575038048) about how we evaluate these values in our interview process.