Senior Product Manager

Job description

About The Role We're looking for a Senior Product Manager to take new products from nothing to shipped. Most of what you'll work on won't exist yet. There'll be a rough sense that a problem is worth solving, some customer noise pointing at it, and not much else. Your first few months go into finding out whether it's real: customer conversations, market sizing, working out who else is playing here. Then you decide what we should build, and you go build it. The arc doesn't stop at launch. It runs from that first customer call through to the revenue post-mortem six months later, and discovery, design, pricing, launch and the number at the end all sit with you. You'll report to product leadership and work closely with our CEO, which means you're in the room when direction gets set and you're expected to have a view. That's a lot of ground for one person. It works because of how we operate: the product team uses AI heavily, mostly through tooling we've built ourselves. We'd expect you to work the same way, and to bring us things we haven't thought of. What You'll Do Strategy for your product area. You write it, you make the case for it, and you change it when you learn something that changes the picture. The roadmap. You decide what makes the cut. Sometimes that means turning down a good idea from someone senior, and you should be able to explain why without flinching. Discovery. Customer calls and demos you run yourself, and a clear definition of the problem at the end of them. Customer research. You run the conversations yourself rather than reading someone else's notes on them. The commercial side. Sizing, pricing input, and a revenue number you help set. Daily work with engineering and design, from first prototype through GA. Positioning and launch alongside marketing and sales. Also the weeks after launch, which is the part most people skip. A working read on what competitors are doing and what it means for us. Your own leverage. Nobody is going to hand you a research process or a reporting workflow. Build the agents and automations you need. Go-to-market. Positioning, the launch blog, budget for ads, field enablement, and prospect demos when a deal needs product in the room. You build the assets rather than briefing someone else to build them. What We're Looking For Five or six years in product management. What you've shipped matters more to us than where you shipped it. Beyond that: Experience with products in their early stages, before there's a playbook to follow. Real use of AI in how you work day to day. The PMs here build their own agents for research, synthesis, competitive tracking, marketing, and the repetitive parts of the job. Tell us what you've built and what it saved you. A decision you got wrong. Bring it to the interview. What you did next tells us more than a list of wins does. Willingness to make a call without complete information. You rarely get it, and waiting has a cost too. Strong writing or writing delivered by agents. Much of this job is documents that get read when you're not in the room to explain them - or by agents. Enough technical depth that engineers take you seriously and you can question an estimate. Useful but not required: hardware, device fleets, or infrastructure products. Startup or high-growth experience. Customers in regulated industries. Compensation Band $185K - $210K OTE Perks & Benefits Medical, Dental, Vision 90% covered by the company Life insurance FSA (Medical & Dependent) 401K with a company match that vests immediately Pet insurance discount Unlimited time off policy with a mandatory 2 weeks off (minimum) Daily catered lunches Wide variety of snacks in the office Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave Stand up desks with 36” curved widescreen monitors for each employee Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week. About Esper Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.