Senior Product Manager

Job description

### **Total compensation range:** €77,400 - €100,900 ### **The Position** You'll be joining the Product team at Hive, working at the heart of our fulfillment-facing platform. You'll collaborate daily with Engineering and Design, and work closely with our Fulfillment, Growth and Customer Success teams to ensure the fulfillment experience and eventually merchant experience reflects the needs of the brands we work with. You'll report into the Head of Product and play a key role in shaping how merchants onboard, operate, and grow with Hive. **Your Key Responsibilities**: - **Own** the roadmap for our fulfillment-facing platform: covering integrations, operational tooling, onboarding, analytics and drive it from strategy through to execution. - **Partner** with fulfillment and operations teams to identify friction points and translate their needs into product improvements that scale. - **Define** success metrics for your area and track them relentlessly: from activation to adoption and eventually merchant satisfaction. - **Work** closely with our Customer Support team to identify recurring merchant pain points and turn them into a continuous feedback loop that drives product improvements. - **Drive** innovation in product and features that aid innovation and efficiency in FCs. ### **Your Profile** We are looking for someone who: - **Experience**: 5+ years work experience, 3+ years in product management, with a background in end customer facing products. B2B SaaS, e-commerce, logistics, or marketplace platforms is a nice to have. - **Mindset**: You're comfortable with ambiguity, have a bias for action, operate from a customer first mindset and can make good decisions without waiting for perfect information, you bring structure where there isn't any. - **Hard Skills**: Translating data and user feedback to product features, roadmap ownership, data-driven prioritization, working with APIs and integrations, defining and tracking product metrics. - **Soft Skills**: Strong communicator who can rally multiple stakeholders around a shared direction; customer empathy; can give and receive direct feedback. - **Languages**: English fluent ### Our offering - **Build something that matters:** Hive is redefining commerce operations in a €200B+ market. We already reach tens of millions of consumers a year and power 600+ independent brands, and we're just getting started. - **Work with exceptional people:** a high-performing, ambitious team, many from McKinsey, Amazon, Shopify, Google, TikTok, and Trade Republic. - **Grow with Hive:** own impactful projects from day one and grow as we scale. We're a meritocracy: your impact drives your progression, not your past titles. - **Time to recharge:** 30 vacation days a year, plus a paid 20-day sabbatical every three years. - **Competitive compensation:** market-competitive salary and an equity incentive plan (EIP) for all full-time team members. - **Your setup, your choice:** a MacBook (or laptop of your choice) plus accessories like an extra monitor or headphones, and a €46/month productivity budget to spend how you work best (from month 4; €23 for interns and working students from month 3). - **Food and fitness:** free lunch once per week at the Berlin office + daily 50% subsidy on lunch by ChefCoco, free drinks and snacks, and a €20/month Urban Sports Club subsidy for full-time team members. - **Flexibility and connection:** flexible working hours, internal training led by Hive experts, regular team events (€30/person/month budget), and company-wide multi-day offsites that bring all of Hive together - **Extras:** partner discounts on Raus stays, gym platforms, and a corporate benefits portal. **About us We're revolutionizing e-commerce operations.** At Hive, we empower brands to excel in the digital commerce era through our innovative operations platform. By combining cutting-edge technology with a curated network of top-tier operations partners, we deliver measurable results. Our comprehensive platform streamlines the entire operational chain through a single, intuitive interface. Since our founding in 2020, we've rapidly grown to become one of Europe's leading operations platform, partnering with hundreds of innovative brands. With strategic locations in Berlin, Paris, Milan, Madrid, London, and Amsterdam. Backed by prestigious investors including Tiger Global, Earlybird, and Picus Capital, we're scaling our impact across Europe. Diversity and inclusion are core to our success. We actively cultivate an environment where every team member, regardless of background, can thrive. We welcome talent from all walks of life, regardless of religion, ethnicity, nationality, gender, sexual orientation, age, marital status, or disability. At Hive, authenticity and professional growth go hand in hand.