Senior Product Manager, Agentic AI- IFS Loops

We’re building intelligent, autonomous AI agents that can reason, plan, and act across real-world workflows. These agents go beyond chat — they take meaningful action, work across tools and systems, and operate in complex, high-stakes environments. As our Product Manager , you’ll lead the definition and delivery of early use cases for agentic AI. You’ll turn cutting-edge agent capabilities — like long-term memory, tool use, and planning — into applied, valuable products . You’ll be use-case–driven, but platform-aware — working closely with engineering and research to ensure what we build is feasible, scalable, and aligned with the underlying agent architecture. Use Case Discovery & Validation Identify and prioritize agent use cases with high ROI: operational automation, coordination agents, internal task delegation, etc. Work with users and stakeholders to understand their workflows, challenges, and trust boundaries. Prototype and iterate agent behaviors in production-like environments to validate fit and reliability. Product Design & Execution Define the agent experience — from delegation to monitoring to escalation — for real-world scenarios. Translate use cases into clear product specs: user flows, system interactions, prompts, safety requirements, and interfaces. Own the roadmap and ship iteratively: starting small, learning fast, scaling wisely. Cross-Functional Collaboration Collaborate with engineering to align product needs with agent platform capabilities (planning, memory, tool orchestration, retries, etc.). Partner with AI research to bring experimental features into real-world settings. Ensure the platform supports the complexity of applied, multi-step, tool-using agents. Strategy & Metrics Define success metrics around outcomes — time saved, accuracy improved, failures recovered — not just clicks or sessions. Build product foundations that allow for vertical reuse, system generalization, and long-term scalability. Minimum Qualifications 5+ years of product management or startup experience building technically complex, user-facing systems Strong intuition for applied use cases — especially in automation, operations, or real-world workflows Familiarity with agentic AI patterns and tooling (e.g., LLM agents, tool use, LangChain, OpenAI functions, memory systems) Experience working closely with engineers and researchers on system-level product decisions Strong communication, prioritization, and execution skills Preferred Qualifications Exposure to or interest in domains like logistics, field ops, manufacturing, or systems integration Background in AI/ML infrastructure, developer platforms, robotics, or IIoT Experience designing for human-in-the-loop or semi-autonomous systems Hands-on experience with prototyping workflows or agents using modern frameworks (e.g. LangGraph, AutoGen) What We’re Offering Salary Range: $180,000-220,000 Flexible paid time off, including sick and holiday Medical, dental, & vision insurance 401K with Company contribution Flexible spending accounts Life insurance and disability benefits Tuition assistance Community involvement and volunteering events M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer TheLoops, an IFS company, is the first enterprise-grade AI Agent platform built for mission-critical applications and industries. Our AI Agents act as digital coworkers that are governed, secure, always learning, and working 24/7 to drive measurable business outcomes. As we grow, we’re looking for driven, collaborative and ambitious individuals to help us deliver the future of AI-powered operations By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.