Senior Product Manager, AI

Job description

At Teamworks, we build the operating system for elite sports organizations, from D1 college athletic departments to professional franchises across the NFL, NBA, MLB, and NHL. AI sits at the heart of where this platform is headed next, and right now we're at an inflection point. With proprietary data spanning over 20 applications, we're in position to build something no one else in this market can: an AI-native layer that turns that data into real value for the coaches, scouts, and front offices who run their operations on Teamworks. We're hiring a Senior Product Manager to own this category end to end. This person will own Ask Teamworks, our conversational AI co-pilot, and the AI-native workflows we're building on top of it, set the standards the rest of our product org follows for shipping AI, and be one of the most visible AI product voices in sports. THE ROLE - Own AI products like "Ask Teamworks" (AI-copilot) and our ecosystem of workflow-embedded AI native agents end to end, unifying the UX across our all-encompassing product suite, taking it from beta to a mature, ecosystem-wide surface - Own the platform and foundational AI work — the shared infrastructure and standards other product teams build their own AI-native features on top of - Push AI roadmap beyond the co-pilot experience into deep, agentic workflows that surface recommendations and take action across the ecosystem - Define the standards for how Teamworks ships AI product, from evaluation methodology to grounding and citation behavior, and help other PMs adopt them - Own the metrics that prove it's working, including query success rate, time-to-answer, daily active usage, and NPS, and turn what you learn into the next quarter's roadmap WHAT WE'RE LOOKING FOR WHAT YOU MUST BRING - A track record of shipping AI-native features to customers, with an AI agent genuinely embedded in the customer's workflow - 7+ years of product management in B2B SaaS, vertical AI, or a comparable industry, owning a high-impact product end to end - Demonstrated ability to drive large, cross-product initiatives where you have no direct authority over the contributing teams, moving work forward through clarity and credibility - Strong product judgment under ambiguity, with the ability to prioritize what to ship in a fast-changing AI landscape - Based in North America and authorized to work in the US EVEN BETTER IF - You have subject matter expertise in football or basketball, whether from coaching, scouting, front office, analytics, or product work in those markets - You've hands-on experience building with retrieval, evaluation harnesses, and agentic patterns - You've built proprietary models alongside applied ML and data science teams WHY THIS ROLE You'll be a leading AI product voice at Teamworks, taking where we started and pushing our AI products to their next evolution. You'll help establish and drive AI patterns the rest of the org follows. It's a rare opportunity to define what AI product management looks like here from the ground up. This role is not eligible for sponsorship at this time. To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamworks employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes. ABOUT TEAMWORKS We're the Operating System for Sports™, powering 7,000+ organizations worldwide, from collegiate programs to every major pro league. Founded in 2006, we've evolved from a messaging tool for college football into the leading sports tech platform, with 600+ global teammates building the future of sports tech. Our solutions span Personnel, Coaching, Performance, Operations, and Intelligence - helping teams recruit smarter, train better, stay compliant, and win. Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email talent@teamworks.com.