Senior Product Manager, AI/ML

Job description

**Who We Are** Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. **Who You Are** You are a Senior Product Manager who leads the broader AI/ML product charter across key partner, platform integration, and data-centric products within Inovalon’s portfolio. You work across multiple business units, including products such as RWD and ScriptMed, to identify how AI-enabled workflows can create meaningful customer value and drive revenue growth. In this role, you partner closely with Engineering, Data Science, Operations, Sales, Marketing, Legal/Compliance, and global teams to turn complex healthcare data and business problems into practical product outcomes. **What You'll Do** • Define and drive the product strategy, roadmap, and execution priorities for AI/ML-powered, partner, and platform integration products across multiple business units. • Lead the end-to-end AI product lifecycle by framing problems, defining data requirements, evaluating models, supporting responsible AI and bias review, and guiding deployment and go-to-market planning. • Translate healthcare business needs into product requirements, prototypes, and release plans, including AI-enabled workflows for data-centric products such as clinical notes, unstructured data extraction, and knowledge graph-related initiatives. • Build and maintain unified product roadmaps, manage platform and cross-team dependencies, and coordinate delivery with Engineering, Data Science, Operations, and offshore teams, including close collaboration with teams in India. • Define, analyze, and manage product success metrics and KPIs, including adoption, business ROI, model performance, and launch outcomes, and use data to inform product decisions and prioritization. • Develop business cases to support build, buy, or partner decisions and identify opportunities to launch products that generate revenue and strengthen Inovalon’s market position. • Partner with Marketing and Sales to shape commercialization plans, pricing strategy, product positioning, and go-to-market activities for new and enhanced products. • Serve as the voice of the market and customer by gathering input from internal and external stakeholders and representing the product vision in customer conversations and industry settings. **What You'll Need** • 5+ years of software product management experience managing platform or integration products required, 5+ years of healthcare information technology experience with a focus on partner integration products required, and a minimum of 3 years of experience in Agile development methodologies required. • Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in relevant field or equivalent combination of education and experience required. • Experience managing AI/ML or data-driven products, with working knowledge of the AI/ML lifecycle, including data collection, model training, validation, deployment, and monitoring. • Healthcare experience and the ability to apply AI/ML concepts to enterprise or healthcare products beyond basic chatbot use cases. • Experience writing product requirements and working hands-on with cross-functional teams to translate strategy into deliverables. • Strong analytical skills, including comfort working with product and business data, querying databases, and using Excel to support decision-making. • Ability to collaborate effectively with Data Science and ML Engineering teams and communicate technical concepts clearly to business and executive audiences. • Proven track record of leading cross-functional teams from product concept through launch, creating and launching new products, and balancing strategic thinking with operational execution. • SaaS or cloud software experience and proficiency in Microsoft Office, including Word, Excel, Visio, and PowerPoint. • Growth Potential & Learning Agility: Demonstrate curiosity, learn new business areas and technologies quickly, and apply that learning to improve product outcomes as the role evolves. • Leadership: Influence stakeholders across product, engineering, data science, operations, and go-to-market teams, build alignment, and navigate differing viewpoints constructively. • Adaptability: Work effectively through ambiguity, shifting priorities, and evolving product needs while staying focused on execution and outcomes. • Creative Thinking: Identify innovative ways to bring AI into products and workflows that solve customer problems and create business value. • Analytical Skills: Interpret complex data, evaluate tradeoffs, assess product and model performance, and use evidence to support decisions. • Nice to have: Familiarity with GenAI/LLM technologies and their application to enterprise or healthcare products and experience with or certification in Pragmatic Marketing. Our Shared Commitments • Maintain compliance with Inovalon’s policies, procedures and mission statement; • Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and • Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Work Environment • This is primarily a computer-based role performed in a remote, hybrid, or office environment. The role requires prolonged periods of computer use and frequent communication and interaction with others, either virtually and/or in person. The role may occasionally require transporting or moving work-related equipment weighing up to 10 pounds, such as a laptop and related materials. Some travel may be required, depending on the needs of the role. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law. *This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)* *If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.* *By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.* *Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.* *To review the legal requirements, including all labor law posters, please visit this* [*link*](https://postings.govdocs.com/#/8sZXnFNWk3KYs3F) *To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this* [*link*](https://www.inovalon.com/privacy-policy/) *Work Location: If the US position is listed as remote, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).*