Senior Product Manager, Client Side Defense

Job description

At HUMAN, we are on a mission to safeguard businesses and their customers from client side threats. Client Side Defense is our set of cutting edge solutions that delivers proactive, continuous protection against client side threats to HUMAN’s enterprise and media customers - all before they can compromise trust or disrupt operations. We’re looking for a Senior Product Manager who is passionate about cybersecurity, fraud and malware prevention, and creating customer-centric solutions. This is a high-impact role where you’ll own and evolve HUMAN’s suite of Client Side Defense products, and collaborate closely with our Sr. Director of Product Management to define and execute the product strategy while working closely with customers and internal teams. As the driving force behind the product roadmap, you’ll partner with a dedicated team of top cyber analysts, data scientists, and engineers to build client-side protections across the enterprise and media landscapes that protect businesses from digital threats. If you thrive in a fast-paced, innovative environment and love tackling complex problems - this role is for you. What You'll Do: - Shape the Product Vision & Strategy - Partner with the Sr. Director of Product Management to define and execute a vision aligned with HUMAN’s mission and business goals. - Develop and manage the product roadmap, integrating customer insights, emerging threats, and market trends into key features and capabilities of our products, while ensuring that products are delivered on time and within budget. - Tackle complex data challenges, improving the customer experience by simplifying processes and creating tools that facilitate adoption of our solutions. Drive Product Execution & Innovation - Lead the development of enterprise and media security features, collaborating closely with engineering, data science, and design to ensure that our products are built to meet customer needs and exceed expectations. - Translate customer pain points into actionable requirements, leveraging AI-driven fraud and malware detection. - Define and track key success metrics (KPIs) to measure success, identify areas for improvement, and optimize product performance. Engage with Customers & Stakeholders - Plan and execute product launches, including developing launch plans, messaging, and sales enablement materials, in partnership with Product Marketing. - Build strong relationships with customers, partners, and internal teams to address critical needs and serve as Subject Matter Expert in external conversations - Communicate roadmap, updates, and vision across the company. - Partner with sales, marketing, and customer success to drive product awareness, adoption, and market impact and to enhance perception of HUMAN’s leadership position - Gather customer feedback and insights to inform product development and ensure that our products are meeting customer needs. Make Product Sense Driven Decisions - Leverage analytics and problem-solving to align user needs with business objectives. - Ensure every product decision supports HUMAN’s long-term strategy and delivers measurable value. - Have a laser focus on ensuring that key product development decisions are oriented to directly driving HUMAN’s short- and long-term revenue growth and market leadership. Who You Are: - 5-8 years of product management experience, with a proven track record of owning B2B enterprise software products. - Passionate about cybersecurity, fraud and malware prevention, and user trust, with a keen interest in the space. - Data-driven and strategic thinker who thrives on solving complex challenges. - Customer-obsessed - you love engaging with users, understanding their pain points, and delivering delightful product experiences. - Strong communicator and collaborator, able to align cross-functional teams and drive execution. - Self-driven and proactive, motivated to help, and able to perform with minimal supervision in a fast-moving, high-growth team environment. - Comfortable with frequent context switching to drive multiple priorities simultaneously. - Preferably have strong understanding of ad tech - Able to write clear requirements documentation, drive prioritization, and coordinate execution with engineering - Communicate effectively with the ability to adjust to the audience as necessary - Able to quantify collected information and translate into it into opportunities - Able to apply analytical skills to solve problems creatively - Organized and capable of meeting all deadlines. About HUMAN Security HUMAN was founded in a Brooklyn sci-fi bookstore with a hacker mindset and the lofty mission of making the internet safer by putting humans first. Today, our Human Defense Platform safeguards enterprises from sophisticated bots, fraud, and account abuse, verifying the humanity of more than 20 trillion interactions per week for the world’s biggest brands and internet platforms. HUMAN is an equal opportunity workplace dedicated to protecting the internet's integrity for everyone. We believe in putting people first, embracing diversity of thought from our global teams, and welcoming all individuals to share their unique experiences as we fight cybercrime together. We support our Humans with a comprehensive total rewards package for personal and professional development, including well-being and learning stipends, flexible work options, and dedicated time off. While our HQ is in NYC, we have teams worldwide. HUMAN is growing fast, and there’s never been a more meaningful time to join us. If you thrive on solving complex problems and want to help shape the future of cybersecurity, join us as we build a safer, more human internet. If you are an individual with a disability or special need that requires accommodation, please contact us directly.