Senior Product Manager, Clinical Platform

Job description

Accountabilities: Own the scheduling and laboratory experience end to end, including the core clinical operations platform that supports day-to-day care delivery, while balancing current reliability with long-term modernization. Build and scale workforce planning tools that help optimize care team capacity, partnering closely with teams responsible for underlying supply and demand models. Design, launch, and continuously improve AI-powered capabilities that enhance scheduling efficiency, laboratory turnaround, staffing decisions, and operational effectiveness. Establish strong practices for AI feature development, including prompt design, versioning, evaluation, experimentation, and iteration based on real-world usage. Work closely with clinical and operational stakeholders to understand workflows, pain points, and unmet needs, translating insights into detailed product specifications, user stories, and actionable development requirements. Lead cross-functional agile teams throughout the full product lifecycle, from opportunity identification and discovery through development, launch, measurement, and iteration. Define, monitor, and communicate product success metrics related to scheduling efficiency, lab turnaround, staffing utilization, operational performance, and care quality. Partner with AI/ML teams to ensure solutions are interpretable, clinically appropriate, safe, and effectively integrated into existing workflows. Collaborate with engineering, design, data science, clinical, and operational stakeholders to prioritize high-impact opportunities and maintain alignment around product direction. Align product strategy with broader business and operational objectives while balancing long-term platform investments with immediate customer and care-team needs. Continuously identify opportunities to improve workflows through automation, AI, better tooling, and thoughtful product design. Requirements 5+ years of product management experience, ideally within healthcare technology, operational platforms, workflow products, or related environments. Demonstrated experience shipping AI/ML-powered products or features, including technologies such as LLMs, AI agents, retrieval-augmented generation (RAG), or personalization, with measurable improvements in product or business metrics. Experience designing and launching products for operational or care-team workflows, particularly scheduling, staffing, logistics, capacity planning, or similar domains. Proven ability to build complex workflow products and integrate AI-powered capabilities within regulated or highly sensitive environments. Strong quantitative and analytical skills, with comfort working on model-driven problems such as demand forecasting, capacity planning, and supply-demand optimization. Solid understanding of clinical operations, healthcare delivery models, and the workflows and needs of multidisciplinary care teams. Demonstrated experience leading agile, cross-functional teams and managing products through the complete development lifecycle. Strong product judgment and strategic thinking, with the ability to balance long-term platform vision against short-term business and operational priorities. Analytical mindset with experience defining KPIs, evaluating experiments, interpreting data, and making decisions in ambiguous environments. Excellent communication and stakeholder-management skills, with the ability to align clinical, technical, operational, and business stakeholders around a common product direction. Experience working with an EMR or core clinical operations platform, such as Epic or athenahealth, is strongly preferred. Builder mentality and willingness to move quickly, test ideas, learn from real-world usage, and continuously improve AI-enabled products. Ability to work remotely from the United States and authorization to work for any U.S. employer without requiring visa sponsorship. Willingness to attend an on-site final interview in Menlo Park, California. Benefits Salary: $180,000–$205,000 USD annual base salary. Equity: Opportunity for equity participation. Remote work: Remote position with a globally distributed and accomplished team. Time off: Unlimited vacation, subject to manager approval and business needs. Parental leave: 16 weeks of 100% paid parental leave for delivering parents and 8 weeks of 100% paid leave for non-delivering parents. Healthcare: 100% employer-sponsored medical, dental, and vision coverage for employees. Family healthcare: 80% coverage for eligible family members. Flexible spending: Health Savings Account (HSA) and Flexible Spending Account (FSA) options. Retirement: 401(k) retirement savings plan. Culture: A collaborative, mission-driven environment built around passion, talent, trust, and meaningful impact. Career opportunity: The chance to build AI-powered products at the intersection of healthcare, clinical operations, and digital health while directly influencing patient and care-team outcomes. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager, Clinical Platform based in the United States. As a Senior Product Manager, you will own critical products that sit at the heart of modern clinical operations and care delivery.You will lead the evolution of scheduling, laboratory workflows, and workforce planning tools that help care teams serve members more efficiently.The role combines product strategy, healthcare operations, AI/ML innovation, and complex workflow design in a highly mission-driven environment.You will partner closely with clinical, engineering, design, data science, and operations teams to solve real-world challenges and deliver measurable outcomes.You will have significant ownership across the full product lifecycle, from identifying opportunities and defining requirements to launch, measurement, and iteration.Your work will directly influence scheduling efficiency, lab turnaround, staffing utilization, and ultimately the quality and accessibility of care.This is an opportunity to build AI-powered clinical infrastructure while helping shape a new standard of care for metabolic health.