Senior Product Manager, Consumer Products

Job description

ABOUT THE ROLE Hinge Health is looking for an experienced, mission-driven Senior Product Manager to join our consumer product team. In this role, you will lead the strategic vision and execution of a high-impact consumer product surface, focusing on creating deeply personalized and engaging experiences for our members. As a Senior PM, you will be a leader within the product organization, working closely with cross-functional partners in engineering, design, and clinical teams to deliver innovative solutions at scale. This role requires a "product crafter" mindset—someone who can balance experimentation with long-term strategic thinking. What makes you a great fit 1. Product Intuition: You notice subtle things about products and people, anticipating non-obvious user problems and identifying opportunities for delight. 2. Strategic Ownership: You operate with a CEO-like sense of ownership, taking complete accountability for your product area's performance and outcomes. 3. Ambiguity Navigator: You thrive in entrepreneurial environments, developing high-quality hypotheses and moving work forward even when success is not yet well-defined. 4. Collaborative Leader: You serve as an advocate for your engineering and design counterparts, providing clear direction and context to drive productive collaboration. 5. Metrics & Experimentation: You have a strong aptitude for A/B experimentation and a track record of optimizing key product metrics, using data to drive informed decisions and measurable outcomes. What You'll Accomplish - Define Product Vision: Take a major role in defining the product vision, strategy, and objectives for your product area. - Drive Engagement: Own the roadmap for consumer-facing features that drive user engagement, retention, and clinical outcomes. - Ship at Scale: Ship high-quality features within a cross-functional pod, working directly with executives as the voice of your team. - Metric Accountability: Establish success metrics and use both quantitative and qualitative data to adjust strategy mid-flight. Basic Qualifications - Experience: 5-7+ years of product management experience, specifically in consumer-facing features and personalized user experiences. - Data Rigor: Demonstrated ability to make data-driven decisions and optimize lifecycle metrics (engagement, retention); experience in single hypothesis-driven testing and experimental design. - Communication: Excellent written and verbal skills, with a proven ability to influence senior leaders and align cross-functional partners. Preferred Qualifications - Healthcare experience: Experience in digital product development within the healthcare, fitness, or mind-body therapy space HINGE HEALTH HYBRID MODEL We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office is a dog-friendly workplace. About Hinge Health At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com/http://www.hingehealth.com What You'll Love About Us - Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. - Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. - Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. https://www.hingehealth.com/about/personnel-and-candidate-privacy-policy/ Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com http://hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com https://app.ashbyhq.com/admin/organizational-settings/theme#. Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com http://hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com https://app.ashbyhq.com/admin/organizational-settings/theme#.