Senior Product Manager (CTG)

Job description

## Overview Black Canyon Consulting **(BCC)** is searching for a**Senior Product Manager** to support the delivery and modernization of mission-critical, web-based digital resources for a federal government client. This role is responsible for guiding product strategy and execution across complex, data-driven systems that serve a broad and diverse user base. The Senior Product Manager will work closely with a Product Owner and lead collaboration across Engineering, User Experience (UX), Quality Assurance (QA), and client stakeholders to define priorities, refine the backlog, and deliver incremental product releases. This is a highly visible role requiring strong communication skills, strategic thinking, and the ability to execute tactically in a fast-paced Agile environment. **Duties & Responsibilities:** ### Job Responsibilities Product Strategy and Customer Advocacy - Lead cross-functional teams to define, prioritize, and deliver product features and enhancements aligned with business objectives, user needs, and technical constraints - Apply user research, usability findings, analytics, and stakeholder input to inform product decisions - Act as a strong advocate for end users, ensuring their needs are clearly understood and reflected in product requirements - Work with Business Analysts (BAs) to translate product vision and feature ideas into clear, actionable requirements, including user stories, acceptance criteria, and definitions of done - Manage prioritization within an evolving roadmap, balancing near-term delivery with long-term strategy Agile Delivery and Cross-Functional Leadership - Partner closely with the Product Owner to support backlog refinement and prioritization - Work day-to-day with Agile teams (Engineering, UX, QA) to develop, iterate, and refine product capabilities - Actively participate in Agile ceremonies, including sprint planning, standups, reviews, and retrospectives - Monitor delivered functionality and quality, proactively identifying issues and driving resolution - Ensure alignment across internal teams and external stakeholders through clear communication and expectation management Roadmapping, Planning, and Risk Management - Establish and maintain product roadmaps, timelines, and release plans aligned with stakeholder needs and program goals - Continuously assess risks related to scope, dependencies, technical feasibility, and resourcing - Work with leadership to identify and remove delivery barriers, including technical or process challenges - Coordinate across UX, Engineering, and Business teams to ensure appropriate staffing and sequencing of work Metrics, Outcomes, and Continuous Improvement - Define and track success metrics, Key Performance Indicators (KPIs), and outcomes to measure product effectiveness and user impact - Use data and feedback to guide continuous product improvement - Ensure delivered solutions align with target architecture, technology strategy, and long-term maintainability - Promote a culture of continuous improvement, learning, and quality ### Preferred Qualifications - Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent experience) - 10+ years of experience supporting technical software or web-based product development - 6+ years of experience as a Product Manager or Product Owner for digital products - Experience launching multiple products or major features, including ongoing optimization and improvement - Experience working on large, cross-functional initiatives in complex, policy- or data-driven environments - Proven experience using user research, customer feedback, and performance data to guide product decisions - Experience working with distributed or remote teams is a plus ### Required skills and experience - Strong understanding of human-centered design and its integration with Agile delivery - Solid working knowledge of software development lifecycles and Agile methodologies - Demonstrated thought leadership in modernizing digital products or platforms - Excellent problem-solving, communication, and consensus-building skills - Ability to synthesize and reconcile competing priorities and stakeholder perspectives - Proficiency with Jira and Confluence - Excellent communication and collaboration skills - **Clearance and Location Requirements** - Must be able to obtain and maintain a Public Trust clearance - Must reside in and be authorized to work in the United States; candidates in the DMV area preferred - All work must be performed within the United States ### Benefits and Salary We attract the best people in the business with our competitive benefits package, including medical, dental, and vision coverage; a 401(k) plan with employer contribution; paid holidays, vacation, and tuition reimbursement. We offer a competitive salary commensurate with experience and location. The targeted range for this position is $140,000 - $160,000. If you enjoy being part of a high-performing, professional, technology-focused organization, please apply today!