Senior Product Manager - Decision Engine

Job description

ABOUT THE ROLE Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Product Manager. We are building the world's leading Agentic Decisioning Platform for Financial Services. Our customers use our product to automate millions of critical decisions across lending, anti money laundering, fraud prevention, and many other use cases. At the core of many of these decisions lies our Decision Engine. As a Senior Product Manager, you will be responsible for maintaining and evolving this critical part of the Taktile platform. You will work closely with engineering to balance the demands of a rapidly growing customer base and collaborate with design to define what data-driven workflow authoring should look like in an agent-first world. WHAT YOU’LL DO - Own the strategy and long-term success for a critical pillar of the Taktile platform - Build a deep understanding of customer needs, competitive landscape and opportunities for differentiation, collaborating with customer-facing teams - Translate customer insights into well thought out product requirements - Define a compelling long-term vision for your product area and prioritize the product roadmap necessary to reach this vision - Balance innovation with a high reliability bar - Track product performance through metrics and user feedback, identifying opportunities for iteration WHO YOU ARE - 5+ yrs work experience in Product Management, ideally with some financial services and B2B SaaS experience - Familiarity with data-oriented and highly technical products, and an appetite to deepen your technical understanding. Experience in building critical, high-availability systems is a strong plus - Excellent written and verbal communication skills, with an ability to build trust and influence decisions across functions - Track record of delivering lasting customer impact through shipping well-thought out product improvements - Aptitude and appetite for using data to inform your decision-making. Basic SQL proficiency strongly preferred - Hands-on, curious, and willing to challenge yourself and grow your scope of responsibilities over time OUR OFFER - Work with colleagues that lift you up, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here - Operate with a high degree of autonomy that allows you to make an impact and meaningfully impact a critical area of our product - Experience a flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe including the founders of Looker, Datadog, GitHub, and UiPath - Enjoy annual offsites where the entire company co-locates to collaborate in person - Receive a top-of-market equity and cash compensation package as well as access to a self-development budget - Work at our prime office locations in Berlin or London for three days per week or more OUR STANCE - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears ABOUT US Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art.6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art.6(1)(f)). Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records. Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com