Senior Product Manager, Freight

Job description

At Mudflap, we're modernizing the $1 trillion trucking industry, the backbone of the U.S. economy. By helping over 100,000 underserved small businesses save over $1 billion on fuel, Mudflap has quickly grown into a profitable fintech platform that processes billions in annual payment volume. As a Senior Product Manager, Freight, you will help build the next generation of freight products at Mudflap. You’ll work directly with Mudflap leadership and cross-functional partners to shape experiences that help carriers find, evaluate, book, and execute freight more effectively. This role sits at the intersection of marketplace dynamics, logistics operations, and customer experience. You’ll spend time with owner-operators, fleets, brokers, and internal teams to identify opportunities, define solutions, and drive measurable business impact. Work Location: This role is based in Palo Alto, CA and involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely. To support our team, we offer: - Commuter benefits to ease your travel - Lunches and snacks to keep you fueled - A collaborative, high-growth environment where you’ll work closely with talented teammates across the company Expectations (In this role, you will): - Own key areas of Mudflap’s freight marketplace roadmap from discovery through launch and iteration - Develop deep expertise in carrier and broker workflows, marketplace dynamics, and freight operations - Partner directly with customers to identify opportunities and validate solutions - Drive cross-functional execution with engineering, design, data, operations, and commercial teams - Define and measure success through marketplace, engagement, growth, and business metrics - Balance the needs of carriers, brokers, and Mudflap to create sustainable marketplace growth - Communicate product vision, priorities, and tradeoffs clearly across stakeholders - Leverage AI-powered workflows to improve product discovery, customer insights, specification development, and execution Experience (What we look for): - 5+ years of product management experience, preferably in freight, logistics, transportation technology, marketplaces, fintech, or related industries - Strong track record of owning products from concept through launch and measurable business impact - Experience working on operationally complex products involving multiple stakeholders and real-world constraints - Strong understanding of marketplace dynamics, network effects, liquidity challenges, and participant incentives - Strong customer empathy and ability to translate customer problems into practical product solutions - Excellent prioritization and decision-making skills in ambiguous environments - Analytical mindset with the ability to define metrics, diagnose problems, and make data-informed decisions - Strong written and verbal communication skills - Demonstrated ability to influence cross-functional teams without direct authority - Comfort operating in fast-moving environments where priorities evolve as new information emerges - Proven ability to leverage AI to increase personal and team effectiveness across product discovery, customer insights, specification development, and decision-making, while recognizing where human judgment remains critical Please note: We are unable to provide employment visa sponsorship or transfer existing employment visa sponsorship for this position at this time. Perks and Benefits (What we offer): - Commuter benefits to ease your travel - Lunches and snacks to keep you fueled - Competitive salary and equity in a high-growth startup - Multiple health benefit options - Responsible Time Off - 401(k) matching - Opportunities and support for major career growth - Annual Company offsite event (Mudfest!) The salary range for this role is $195,000 - $215,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation. Company Overview (Who we are): Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex. Here are the core values that we believe in and look for in new teammates: - Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do - Make it Count: Act like an owner by focusing on the impact of your work - Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates - Sweat the Details: We keep our standards high and achieve them by paying attention to every detail - Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible