Senior Product Manager - Lending

Job description

The Senior Product Manager - Build is responsible for shaping and launching Aussie Lending products and future lending capabilities, from early discovery and commercial feasibility through to operational readiness, go-live and handover into the Run team. This role owns product discovery, strategy, roadmap and delivery across the Build portfolio. It defines the product construct, proposition, eligibility, features, pricing inputs, documentation and end-to-end customer and broker experience, while coordinating the systems, integrations, data, controls and operating model required to launch successfully. Working across Lending, Strategic and Lending Partnerships, Technology, Data, Risk, Compliance and Operations, the role ensures each new product or capability is commercially sound, operationally viable and ready to run. Success is measured by disciplined delivery, accepted Build-to-Run handover and strong early-life product performance. Key responsibilities Lead product discovery, strategy, roadmap and end-to-end delivery for Aussie Lending products and future lending capabilities. Lead the definition of the product construct, proposition, eligibility, features, pricing inputs, documentation and customer and broker experience. Lead cross-functional delivery across systems, integrations, data, reporting, controls, training, testing, operational readiness, launch decisioning and go-live. Lead the handover of each new capability into the Run team, including the handover plan, operating procedures, control evidence, service measures, training, ownership acceptance and post-launch performance loop. Lead the Build roadmap for Aussie Lending products, including future enhancements, new products and new white-label opportunities. Support the Head of Lending and Head of Strategic & Lending Partnerships with commercial negotiations for Aussie Lending products, including pricing options, partner economics and feasibility cases. Lead the operational setup of new Aussie Lending products, ensuring the activities, roles, hand-offs, procedures, controls, reporting, governance, training, servicing and escalation pathways required to run them are in place. Lead new lender and partner setup, including the operating model, delegated authorities, SLAs, KPIs, reporting, audit rights, incident pathways and change control. Lead the setup of third-party agreements and integrations for services such as lenders mortgage insurance, valuations and identity platforms. Lead end-to-end testing, operational readiness, launch decisioning, go-live and early-life performance management for Forward Flow. Secure formal acceptance from the Run owners before any new capability is considered complete. 5+ years’ experience in product management, including ownership of complex products or capabilities from discovery and strategy through delivery, launch and optimisation. Demonstrated experience operating at Senior Product Manager level, with accountability for product strategy, roadmap prioritisation, delivery and measurable outcomes. Strong experience in lending, mortgages or financial services; experience with lender products, white-label arrangements or forward-flow structures is highly desirable. Proven ability to define product propositions, eligibility, features, pricing inputs, documentation and end-to-end customer or broker experiences. Experience establishing operationally viable products, including operating models, procedures, controls, reporting, governance, training, servicing and escalation pathways. Proven ability to lead cross-functional delivery across Product, Technology, Data, Risk, Compliance, Legal, Finance, Operations and frontline stakeholders. Experience leading third-party, lender or strategic partner setup, including commercial negotiations, agreements, integrations, delegated authorities, SLAs, KPIs and governance. Strong commercial judgement, with the ability to develop feasibility cases, assess partner economics and support pricing and contract negotiations. Strong technical and data fluency, with the ability to shape system integrations, data requirements, reporting, controls and implementation trade-offs. Demonstrated experience leading end-to-end testing, operational readiness, launch decisioning, go-live and early-life performance management. Excellent written and verbal communication, stakeholder management and influencing skills, including the ability to align senior leaders and secure clear ownership acceptance. Comfort working in ambiguity and fast-moving environments, with a disciplined approach to risk, prioritisation, handover and continuous product improvement. Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence. We support our people in a variety of ways, but a few of the benefits that our people rave about include: A vibrant, relaxed, yet professional culture. Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration. A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work. Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers. An additional week’s Loyalty Leave each year after reaching 3 years’ service. Wellness initiatives with a strong focus on psychological safety. Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNA—helping us attract, engage, and grow the right talent while building best-in-class products. Together with our principles, they guide how we collaborate, support one another, and make decisions to drive progress with purpose. We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace. This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey. Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big! #lendigroup #LI-GP1 #LI-Hybrid Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise. Powered by our proprietary AI platform, a national network of 1,300 brokers and 210 retail stores, and an integrated ecosystem of property services, Lendi Group supports customers at every step of their property journey to find, buy and own with confidence. Managing a $107B+ loan book, the Group continues to set the pace in the industry and was recently recognised as Aggregator of the Year. Why Join Us? Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions. Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy. Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance. Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.