Senior Product Manager, LSP Platform

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. ## The Opportunity at Altana ### **About the Team** Logistics Service Providers (LSPs) sit at the center of global trade. Freight forwarders, customs brokers, carriers, and 3PLs touch millions of shipments and connect shippers, suppliers, and governments. The LSP Platform team builds the products that enable keeping up with the rapid pace of government regulation, and modernizing the business processes by engaging in Altana's network. With these tools, LSPs can run a fully agentic, collaborative and cutting edge customs process covering everything needed to screen and clear shipments faster, protect their customers from risk and delays, and offer new trade intelligence services to the shippers they serve. ### **About the Role** As Senior Product Manager for the LSP Platform, you'll own the roadmap for one of Altana's most strategic product areas. You'll work directly with some of the world's largest logistics companies to understand how goods move, where compliance and risk create friction, and how Altana can remove it. Your job is to embed Altana into the daily workflows of LSPs so it works as a native capability. You'll also turn LSPs into multipliers for the Altana network. You'll partner with engineering, design, data science, and our go-to-market teams to ship features that make a measurable difference for customers. You'll be accountable for adoption, usage, and customer outcomes. ## You Will - Define the roadmap for Altana's LSP products, balancing near-term customer commitments with long-term platform bets. - Build a deep understanding of LSP business models, operations, and customer relationships across forwarding, brokerage, and carriage, and turn that into clear product priorities. - Set success metrics tied to customer impact, such as fewer holds and detentions, faster clearance, lower compliance cost, and new revenue for LSPs. Track progress against them. - Obsess over the end-user experience of brokers, compliance analysts, and operations teams who work at high volume under time pressure. - Work with our Enterprise and Public Sector product teams so that what shippers submit, what LSPs process, and what governments receive tells a coherent, trusted story. - Spend real time with customers through discovery, design partnerships, pilots, and post-launch feedback. Bring that insight back to the team. - Write clear requirements engineers can build from, and prototype with AI to test ideas before production code is written. ## Who you are You've shipped B2B products that customers rely on. You have 3+ years of product management experience, ideally on data-intensive, API-driven, or workflow products for enterprise customers. You're relentlessly curious. You don't need to arrive as a logistics expert, but you're eager to become one. You love learning how a complex industry really works: the people, the incentives, the systems, and the workarounds nobody writes down. You ask the next question and the one after that. You want to be side by side with customers. You'd rather sit next to a broker clearing a shipment than read a summary of the problem. You build trust with customers by showing up, listening closely, and coming back with something that works. You treat them as partners in building the product. You own and drive outcomes. Shipping a feature is the start, not the finish. You define success by the difference you make for customers, track it, and keep iterating until the product delivers. When something isn't working, you take ownership and fix it. You're technical enough to own the plumbing. You're comfortable with using AI in your daily workflow for prototyping and even code contributions, and you understand APIs, EDI, ETL/ELT, JSON, and integration architecture, and can go deep with engineers and customer IT teams. You're obsessed with UX. You hate clunky integrations and high-friction workflows, and believe complex processes can feel simple. ### **Preferred Qualifications** - Experience at an early-stage or high-growth company, where you defined a product area from ambiguity rather than inheriting a mature roadmap. - A track record of embedded customer work, such as design partnerships, pilots, or on-site discovery, that shaped what you built and led to measurable adoption. - Experience building platform, API, or integration products where success depended on fitting into customers' existing systems and workflows. - Comfort working with data-heavy or AI/ML-driven products, including turning complex model outputs into decisions users can act on with confidence. - Exposure to logistics, freight, customs, trade compliance, or supply chain technology is a plus, but not required. We care more about how quickly you learn than what you already know. - Experience with products serving multiple stakeholders with competing incentives (e.g., marketplaces, networks, or multi-party workflows) is a strong plus. ### This role can be based in Brooklyn, NY, Boston, MA or Washington, D.C., with hybrid work flexibility ### **US Salary Range and Benefits** **185,000-220,000 USD** The salary range, to the extent specified for this role, is a good faith statement of the minimum and maximum levels of the annual based salary for the position. The base salary offered to a successful candidate will depend on a wide range of compensation factors, including, but not limited to, work experience, education and/or training, critical skills, and/or business considerations. Competitive equity grants are included in the majority of full time offers; and are considered part of Altana's total compensation package. Altana also offers either a discretionary bonus or a variable compensation plan depending on the role. Additionally, Altana offers top-tier benefits for full-time employees, including: - **Flexible Time Off:** Altana operates with a Flexible Time Off (FTO) policy that gives you agency over your own time off so you can maximize your work-life balance. - **Parental Leave:** We offer industry leading Paid Parental Leave (PPL), providing 14 weeks of leave for non-birthing, adoptive, and foster parents and up to 26 weeks of leave for birthing parents, all paid at 100% of your base salary. - **Health Benefits:** We have a full suite of medical, vision, and dental benefits with generous employer contributions, designed to give you flexibility and choice for your individual health situation. Our high deductible health plan is 100% employer paid for employees and supplemented with an employer contribution to your Health Savings Account (HSA). There is also a Flexible Spending Account (FSA) option. - **Supplemental Benefits:** Altana provides life, short- and long-term disability, and AD&D insurance coverage, all at no cost to you, so you know that you and your loved ones are covered in case of an emergency. - **401(k) Savings:** Save for and invest in your future using our Guideline 401(k) retirement savings program. - **Commuter Benefits:** Save money on your commute by setting aside pre-tax funds for public transit or parking! - **Wellness:** Because we value mental and emotional health, every Altana employee has access to a free premium subscription to Calm, the #1 app for meditation, sleep, and mindfulness. - **Pet Insurance:** Pets are family too! Keep them healthy with Wishbone insurance and/or our Total Pet vet service and telehealth discount plan. - **Employee Assistance Program:** Free access to confidential personal support. - **Dependent Care FSA:** You will have access to a Dependent Care FSA, which allows you to set aside pre-tax funds for childcare expenses. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. ### **Our Values** Our values are the core beliefs that shape who we are, what we stand for, and how we behave.They form the foundation of Altana’s culture and integrity and guide how we hire, design, build, and connect with each other and our customers. - **Trust:** Our customers and partners entrust us with missions of the highest importance. We honor that by keeping our word, meeting commitments, and ensuring every action we take reinforces confidence in us. We rely on each other to deliver, to speak openly, and to hold ourselves accountable. - **Resilience:** In a world of uncertainty and complexity, our work must withstand challenges, evolve with conditions, and ensure reliability over time. Resilience is both how we operate and what we deliver. It’s how we respond when things don’t go to plan –– we adapt, we support each other, and we keep moving forward. - **Stewardship:** We are stewards of every mission we touch. Because our work impacts lives and futures, we hold ourselves accountable to delivering mission impact and never compromising. Our responsibility extends beyond individual projects to the broader system of global trade. We believe that stewardship starts from within so that we can bring focus, creativity, and excellence to our work. Each of us is personally responsible for fostering a workplace where people can thrive. And we are stewards of the greater good of the company. By holding ourselves and each other accountable, we build a culture of innovation and collective success that reflects the scale of our mission. - **Courage:** Courage is what unlocks the seemingly impossible for our customers. It’s the core value that drives us make bold moves and take on big, complicated network problems—the ones others avoid. We know success isn't guaranteed, but we have the audacious vision to believe a solution is possible and to build it. Courage fuels our growth mindset. It means embracing challenges that make us stronger, and it’s demonstrated by how we approach hard conversations and complex projects. At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We’re proud to be an equal opportunity employer and welcome you to join us as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate. We prohibit discrimination and harassment of any type, in any situation. *Offers related to employment at Altana will come from an email address. We will never ask for payment as part of the interview or onboarding process.*