Senior Product Manager (SMB Growth)

About Easyship:

Easyship is a leading global shipping software and API platform trusted by 100,000+ eCommerce merchants to compare couriers, automate fulfilment, and simplify cross-border shipping, taxes and duties. A top-rated Shopify Certified Technology Provider, eBay preferred fulfilment partner, and Amazon preferred multi-channel integrator, Easyship is the G2 category leader (April 2026), offering 550+ courier services worldwide. We believe in accelerating borderless commerce through innovative solutions, and we're proud that brands of all sizes from small business to enterprise trust Easyship for all their shipping needs.

Who We’re Looking For:

Easyship is a shipping technology platform that connects sellers and marketplaces to couriers. Beyond that, we also build and execute customized end-to-end shipping solutions for clients worldwide. These Logistics solutions can combine a number of partners and services, from global freight forwarding services to last-mile delivery.
We’re looking for an experienced Product manager with good knowledge of ecommerce shipping, warehousing & fulfillment to oversee the delivery of these projects for our clients. Own part of the Easyship product by defining solutions in line with the product vision and strategy, coordinating with the design and engineering teams, in order to constantly create value for our users.

What you additionally need to know:

This is a full-time, onsite role based in our Bengaluru (MG Road) office. The role follows UK collaboration hours (11:00 AM–8:00 PM IST) to support seamless cross-regional execution.

What would be you be responsible for:

• Owning the activation, retention, and monetization for Easyship’s SMB merchant base..
• Supporting roadmaps that maximize business opportunities and align with Easyship's strategic goals.
• Leveraging ROI assessment methodologies to prioritize your roadmap.
• Managing delivery of features from idea to release, and measuring their success.
• Working collaboratively with global teams in various functional areas such as design, data analytics, engineering, logistics, warehouse operations and support to deliver quality products.
• Gaining a deep understanding of our warehouse operations, their needs, and improving efficiency ultimately supporting profitability outcomes.
• Staying informed about market dynamics and competitor activities to help Easyship maintain a competitive edge.
• This is not a feature PM role. There's no stable roadmap someone hands you. You define problems, find levers, ship fast, and measure what matters.
• Collaborate with Product Managers from various departments to shape their roadmaps, driving improvements in growth and retention metrics.

You Might Be a Good Fit If…

• You are obsessed with users but grounded in business and data
• You have 6+ years of experience in product management with at least 2 years focused on growth or PLG initiatives.
• You're hands-on, hungry, and thrive in fast-paced environments.
• You have a strong command over product analytics and experimentation frameworks
• You’re structured in thinking, biased for action, and love taking ownership end-to-end.
• You have deep understanding of consumer psychology, user experience principles, and how to create intuitive, engaging product experiences
• You are data-native, prioritizing cohorts, funnels, and experimentation over static documentation. You comfortably navigate SQL and dashboards to uncover non-obvious business insights.
• You possess practical experience with AI agents and LLMs. For you, prompt engineering is a fundamental requirement, not just a theoretical concept
• You have an entrepreneurial spirit, having launched your own ventures or side projects, or you are a Growth expert who has mastered the entire lifecycle from acquisition to revenue.

What we bring to the table as an employer:

• Generous remuneration and stock units
• Comprehensive health coverage
• We reimburse gym and wellness expenses so you can invest in your health
• Zomato digital meal credits and pantry full of wholesome snacks to keep you fueled through the workday
• The freedom to ‘Work from Anywhere’ for 4 weeks in a year
• Generous vacation policy, plus duvet days and mental health days to truly recharge

How we value inclusion in our recruitment practices:

Easyship is an equal opportunity employer. We make all employment decisions—recruiting, hiring, pay, benefits, training, promotion, leave, and separation—based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law

How did the story of Easyship start? Find out below.