Senior Product Manager, SMB Platform

Job description

### About the Role Join a product team building a financial platform for small businesses. You will lead customer-facing experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial work more easily. ### What You'll Do - Own the roadmap for customer-facing AI features, applying automation and LLM-driven workflows to customer needs while balancing usefulness, accuracy, privacy, and risk. - Improve the customer journey from signup through activation and ongoing engagement. - Build business tools for invoicing, workflow automation, reminders, reconciliation, and other daily financial operations. - Set strategy for partner integrations and APIs across accounting, payments, payroll, and business software. - Run experiments across onboarding, activation, adoption, and retention, using metrics to guide decisions and scale successful improvements. - Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products. ### What We're Looking For - 5 or more years of product management experience, ideally in fintech, small-business financial products, or another data-driven product environment. - Familiarity with modern discovery channels, including SEO, AEO and LLM-driven search, organic, affiliate, and content. - A bachelor's degree; an advanced degree or relevant analytical or technical background is preferred. - Experience using experimentation and metrics to inform product decisions, and comfort collaborating across disciplines. ### Compensation & Benefits Base salary: $160,000 to $200,000 annually. Visa sponsorship is not available. ### Location Hybrid in New York City, with 2 to 3 days onsite each week.