Senior Product Manager - Sovereign Services

Job description

About this Role As the Senior Product Manager for Sovereign Services, you will lead the development of Vodafone’s sovereign services operating model, ensuring it meets both EU regulatory requirements and the sovereignty requirements of our customers. You will define how our sovereign services are designed, governed, delivered and assured end-to-end – the people, processes, tooling, controls and partner arrangements that make a service genuinely sovereign and demonstrably compliant. You will treat the sovereign services operating model as a product in its own right: translating EU legislation and frameworks – such as the Cloud, Data and AI Act, GDPR, NIS2, DORA, the EU Data Act and the emerging EU cloud and sovereignty certification schemes – together with market-specific and customer-specific sovereignty requirements, into a clear, implementable operating model. You will define the controls, roles, run-books and assurance mechanisms that deliver operational sovereignty (who can access data and systems, from where, and under whose jurisdiction), data sovereignty (residency, encryption and key management) and technical sovereignty across the sovereign services portfolio. A particular focus of the role is customer trust and assurance. You will engage directly with customers and their security, legal and procurement teams to understand their sovereignty requirements, translate them into operating-model capabilities, and provide the evidence and certifications that let them adopt with confidence. You will work across Cyber Security, Legal & Regulatory, Operations, local markets, and the Cloud, Security, SaaS, AI and Networks portfolios to embed the operating model consistently across sovereign services. You will own its roadmap so that it keeps pace with a fast-evolving regulatory landscape including visibility of emerging sovereignty requirements in non-EU markets. What you’ll do Key Accountabilities Sovereign Operating Model Strategy: Lead the design, build and continuous evolution of Vodafone’s sovereign services operating model. Own the target operating model, its principles and governance, and align them with target markets and segments. Regulatory & Compliance Alignment: Translate EU and market-specific sovereignty requirements (GDPR, NIS2, DORA, the EU Data Act, and cloud / sovereignty certification schemes) into operating-model controls, roles and evidence. Keep the model current as regulation evolves. Customer Requirements & Assurance: Engage customers to capture their sovereignty requirements, translate them into operating-model capabilities, and provide the assurance, evidence and certifications that enable adoption with confidence. Cross-functional and Cross-portfolio Delivery: Work with Cyber Security, Legal & Regulatory, Operations, local markets, and the Cloud, Security, SaaS, AI and Networks portfolios to embed the operating model into how services are delivered and run. Identify and implement ways to accelerate compliance and reduce time to market. Portfolio Integration: Ensure the operating model applies consistently across the sovereign services portfolio, spanning Cloud, Security, SaaS, AI and Networks, and integrates cleanly with local-market delivery and customer journeys. Internal & External Communications: Act as an internal and external thought leader for service sovereignty. Ensure the stakeholder map and communications plan is current and executed against. Core Competencies, Knowledge and Experience Experience in operating-model design, service design or product management within the Telco or IT industry Strong understanding of EU digital-sovereignty regulation and frameworks (GDPR, NIS2, DORA, the EU Data Act, EUCS / sovereignty schemes) Understanding of cyber security, data protection and compliance / assurance practices Understanding of sovereign cloud and sovereign services architecture and controls Excellent communicator – clear, precise written and verbal style; facilitation skills a plus Experience working with customers and auditors in an influential, assurance-focused position, building strong relationships with peers and stakeholders A problem solver – able to identify root causes, make decisions and implement, working without close supervision Who you are Key Skills & Attributes Ability to translate complex regulatory and sovereignty requirements into clear, implementable operating-model design Excellent stakeholder management across Legal, Security, Operations and local markets, and across multiple geographies Demonstrable ability to lead, co-ordinate and influence teams in a matrix organisation – direct, virtual and supplier – to deliver required outcomes Comfortable presenting to a wide range of audiences, from C-level and customer security / procurement teams through to auditors and technical teams Experience of clear thinking under tight timelines in a changing regulatory environment Structured, evidence-led approach to governance, controls and assurance Must-Have Technical / Professional Qualifications Demonstrable experience designing or operating service operating models, governance or compliance frameworks that deliver results Working knowledge of the EU regulatory landscape for data, security and sovereignty (GDPR, NIS2, DORA, the EU Data Act, cloud certification schemes) Understanding of sovereign cloud / sovereign services controls (data residency, access control, encryption and key management) Relevant professional certifications (e.g., CISM, CISSP, CIPP/E or equivalent) desirable Exceptional organisational and communication skills, with the personal tenacity to drive through to conclusion in a dynamic and challenging environment Strong cross-functional working capabilities and excellent reporting and analytical skills Benefits Hybrid work model Bonus on top of the gross salary. Flexible working hours Up to 20 days per year of 100% remote work from other locations. Private Health and Life Insurance for employees. 25 vacation days, plus December 24th and 31st off. Optional Pension Plan. Access to an online learning platform for continuous training. More... #LI-Hybrid REF: 288142 Please, apply with an English version of your CV. Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA