Senior Product Manager - Vault Expansion

Job description

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. The Vault Expansion team at Thought Machine is responsible for shaping and delivering the product strategy to enable Thought Machine to better serve banks currently facing challenges with older, "bank-in-a-box" platforms. As the Product Manager in the Lisbon Vault Expansion team, you will be responsible for building a portfolio of products that complete the Vault Platform, offering clients seamless experiences, and value adding functionality beyond Vault Core and Vault Payments. You’ll own the roadmap and delivery of products and applications in the Vault Expansion portfolio, and work closely with Go-to-Market and Engineering leadership to drive revenue and product delivery. You will work cross-functionally with partnerships, compliance, legal, and partner product teams to build key use cases to delight our clients. This role is suited to someone who can wear many hats, and can operate autonomously. As Thought Machine’s first Product Manager in Lisbon, you will be responsible for defining, building, and delivering products working in lockstep with the Vault Expansion engineering team based in Lisbon. You will also be expected to support our GTM and marketing teams to build lead generation campaigns, join client calls and help pitch and sell future products, work with sales engineers to define compelling demos, and manage key product partnerships to augment the product offering. This is a full-time, permanent position based in our Lisbon office, requiring four days a week onsite. This role will also require occasional travel to our HQ in London, as well as travel to support sales teams. Duties: - Own the roadmap: Work alongside an engineering team to define a product strategy and roadmap that achieves the highest level of product quality and supports our clients’ ambitions. - Drive growth and adoption: Partner with GTM teams to bring our products to market and ensure we see adoption and growth. - Be the voice of the customer: You will represent the customer internally - collecting and capturing feedback, pursuing the highest levels of quality and enabling engineering teams to be laser focused on solving customer problems. - Champion insight: Relentlessly seek out customer problems, develop deep understanding of our customers’ needs, plans and technology and industry trends in the market to ensure the Vault Platform continues to help clients innovate. - Be a Product Evangelist: Champion the Vault Platform and Expansion products externally and within Thought Machine, clearly communicate the scale of the ambition within our product vision and the new functionality that will excite and delight our clients. - Develop best practices: Help drive Product Management best practices and processes - working with Engineering Managers and teams to ensure adoption and alignment across Vault Payments. - Innovate: Discover net-new opportunities for our business and lead them from nascent stages to maturity. Requirements Essential - 5+ years of product management experience in a product-led technology company - A proven track record of building and launching new products into market - Able to think from first principles, debate ideas and rapidly learn new concepts - Strong client-facing interpersonal skills and equally strong ability to engage in technical conversations - Comfortable working with API-driven products or infrastructure - A keen eye for UI/UX design, and working with wireframing tools like Figma Desirable - Previous experience launching AI related features within products - Previous experience working in regulated industries such as banking or financial services - Previous experience as a software engineer or similar technical roles - Previous experience building enterprise software products - Previous experience building brand new products or working in a startup environment - Previous experience working with data engineering Benefits - Highly competitive salary - Voluntary Pension Plan (match up to 5%) - Private Healthcare Insurance - Comprehensive Life Insurance - 25 days holiday plus public holidays - Two charity days a year - Daily Meal Allowance - Access to outstanding learning materials and courses - Sports and hobby clubs, subsidised by Thought Machine - All the latest tech you need - Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks - A talented and experienced team as your colleagues - An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.