Senior Product Owner(Commercial Tools)

Job description

ABOUT THE ROLE As a Senior Product Owner for Live Casino Commercial Tools, you will co-own and evolve the vision and roadmap for partner- and operator-facing products that drive commercial performance and player growth. You will play a key role in shaping tools that support acquisition, engagement, gamification, reporting, and partner operations across the Live Casino ecosystem. Combining strategic thinking with strong execution, you will translate commercial and partner needs into scalable, data-driven product solutions. Working closely with Commercial, Business Intelligence, Player Experience, and Engineering teams, you will ensure that every feature delivers measurable value for operators, partners, and players. WHAT YOU'LL BE DOING Co-own and evolve the product vision and roadmap for Commercial and Partner Tools in close collaboration with the Lead Product Owner. Contribute to long-term product strategy by identifying opportunities to improve partner experience, player acquisition, engagement, and commercial performance. Align commercial tooling initiatives with broader Live Casino product goals, player experience strategy, and commercial priorities. Leverage data, reporting, and performance metrics — in collaboration with Business Intelligence teams — to inform strategic product decisions and roadmap planning. Own day-to-day product execution for commercial tools, working closely with Developers, Designers, QA, and Commercial teams. Design and evolve partner- and operator-facing tools that support key jobs-to-be-done, ensuring interactions are intuitive, manageable, and scalable. Own and enhance player acquisition and gamification tools to support engagement, retention, and growth initiatives. Define and deliver data-driven reporting systems, dashboards, and metrics that provide actionable insights for operators and internal commercial teams. Collaborate closely with Commercial, Account Management, and Business Development teams to understand partner needs and translate them into effective product solutions. Partner with Player Experience and Support tooling teams to ensure session quality, game integrity, and a consistent player experience across commercial touchpoints. Own and evolve player account and client profiling capabilities, ensuring accurate representation of player and operator data. Define and manage user roles, permissions, and access control tools to support secure and flexible operator and partner access. Drive the expansion and optimization of commercial mechanics and gamification tools that support player engagement and acquisition. Create clear, detailed, and unambiguous product specifications, user stories, and acceptance criteria. Maintain and prioritize the product backlog, ensuring alignment with commercial value, partner impact, and team capacity. Actively participate in planning, refinement, reviews, and retrospectives to drive high-quality and predictable delivery. Resolve functional and prioritization questions during development to keep teams focused and unblocked. Support release planning and ensure commercial tools and features are fully operational and partner-ready before rollout. Continuously iterate on delivered features based on usage data, partner feedback, and commercial performance metrics. Maintain clear, structured, and up-to-date product documentation, including specifications, workflows, and operational guidelines. WHAT WE ASK OF YOU 5+ years of experience as a Product Owner working with software development teams. Hands-on experience with commercial, partner-facing, or operator-facing tools within digital products. Strong understanding of player acquisition, engagement, and gamification mechanics. Proven experience designing and delivering reporting systems, dashboards, or data-driven tools. Ability to translate commercial, partner, and business needs into clear, scalable product solutions. Excellent analytical skills, with experience using data and metrics to drive prioritization and product decisions. Experience working with cross-functional, distributed teams in an Agile environment. Ability to operate effectively in a fast-paced environment while maintaining accuracy and attention to detail. Strong verbal and written communication skills, with the ability to align and influence diverse stakeholders. Full professional fluency in English. Other Attributes We Welcome Experience working closely with Commercial, Account Management, or Business Development teams. Familiarity with player account management, profiling systems, or CRM-like tools. Experience working with Live Casino products or ecosystems. Understanding of access control models, permissions, and role-based systems. Experience designing tools for external partners or operators with varying levels of technical maturity. Confidence to challenge requirements and propose simpler, more scalable solutions. Strong sense of ownership over outcomes, not just delivery. Experience working with regulated or compliance-driven products. What We Offer In Exchange Private health insurance. Engaging projects utilizing the latest technologies within a dynamic international team. Opportunities for both professional growth and personal development. Manage the creation of winning iGaming products that have a global impact. ABOUT US ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. Our global team of over 11,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed — while embracing every step of the journey. Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here. #LI-Remote