Senior Professional Services Consultant - Zero Trust Cloud Specialist

Job description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. **Role** We are looking for a Senior Professional Services Consultant – Zero Trust Cloud to join our team. This is a Remote role in the United States, reporting to the Sr. Manager, Professional Services in the Professional Services department. As a key field resource within our Professional Services Organization, you will deliver deployment advisory and implementation services to enterprise customers adopting the Zscaler Zero Trust Exchange platform, with a focus on Zero Trust Cloud (ZTC), Cloud Connector, and cloud workload security. You will work closely with customer Cloud, Network, and Security teams to design and deploy scalable Zero Trust solutions across AWS, Azure, and GCP, while collaborating with Sales, Customer Success, Support, Product, and Engineering teams to ensure successful customer outcomes. **What you’ll do (Role Expectations)** - Lead end-to-end customer engagements from discovery and planning through design, deployment, validation, and go-live - Design and deploy Zscaler Zero Trust Cloud and Cloud Connector solutions for cloud workloads, including Internet Egress, East-West traffic inspection, and hybrid connectivity - Utilize Terraform and Infrastructure as Code (IaC) to build scalable, repeatable deployments and develop technical deliverables aligned with SOWs and methodologies - Lead technical workshops, deployment planning, testing, troubleshooting, and knowledge-transfer sessions while collaborating with Support, Product, and Engineering teams - Build expertise across the evolving Zscaler portfolio, contribute to delivery improvements, and travel to customer locations as needed for short-term engagements **Who You Are (Success Profile)** - You understand enterprise customers' cloud, networking, and security challenges, translating complex requirements into practical solutions. - You possess deep technical versatility across cloud infrastructure, networking technologies, and security platforms. - You are a natural problem-solver who enjoys troubleshooting complex cloud connectivity and security challenges. - You take end-to-end ownership of customer engagements, balancing deep technical expertise with efficient practical delivery. - You thrive in cross-functional environments, collaborating effectively with customer stakeholders as well as internal sales, customer success, support, product, and engineering teams. **What We’re Looking for (Minimum Qualifications)** - Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving - Consulting or Professional Services experience in enterprise networking, cloud security, or Zero Trust, with hands-on expertise designing and implementing Zscaler Zero Trust Exchange platform solutions - Practical experience with AWS, Azure, or GCP cloud workloads alongside a strong understanding of VPC/VNET, routing, DNS, NAT, load balancing, and hybrid connectivity - Experience with Cloud Connector or similar cloud-based traffic inspection technologies and working knowledge of TCP/IP, IPsec, GRE, HTTP/HTTPS, and DNS - Hands-on experience with Terraform / Infrastructure as Code, Git, CI/CD, and network troubleshooting tools such as Wireshark, tcpdump, traceroute, or MTR - Strong customer-facing communication, presentation, and technical workshop facilitation skills **What Will Make You Stand Out (Preferred Qualifications)** - Deep expertise in Zscaler Zero Trust Cloud, Cloud Connector, and advanced portfolio capabilities including ZIA, ZPA, DLP, SSL Inspection, Cloud Browser Isolation, and NSS - Advanced cloud architecture experience in AWS, Azure, or GCP, including multi-account, hub-and-spoke, Transit Gateway, GWLB, or Azure Virtual WAN environments and legacy migration projects - Advanced Terraform / IaC experience and industry certifications such as CCIE, CISSP, CCSP, AWS, Azure, or equivalent cloud/networking credentials #LI-Remote #LI-IA1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $164,000—$205,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits [here](https://www.zscaler.com/candidate-resource-hub). By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. *See more information by clicking on the* [*Know Your Rights: Workplace Discrimination is Illegal*](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) *link.* Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.