Senior Program Manager

What You'll Be Doing Direct cross-functional program delivery across engineering, product, QA, and operations, overseeing multiple large-scale technology initiatives. Develop and execute program roadmaps aligned with strategic business goals to ensure on-time delivery of mission-critical projects. Manage the end-to-end program lifecycle—from planning and requirements gathering to risk management, execution, and post-launch reviews. Collaborate with executives to prioritize initiatives, resolve escalations, and maintain transparency through clear communication and reporting. Scale Agile program management frameworks to improve delivery predictability and cross-team collaboration. Mentor engineers and product managers, fostering a culture of accountability and continuous improvement. Define and track OKRs and KPIs to measure success and align with broader business objectives. Work with technical leads to evaluate architecture decisions, resolve blockers, and ensure tight alignment between technical and business goals. Use AI tools to improve velocity while maintaining quality and security. Skills & Abilities degree preferred Computer Science/IT/MBA 8-12+ years of industry experience in Software Industry Minimum of 2-4 years of software engineer and 4-7 years of technical program/project management experience Bonus Points if You have Experience delivering and supporting a major software release Certification in SAFe, Agile Leadership, ITIL Excellent balance of interpersonal, organizational, and technical skills Managing relationships with key partners or vendors Ability to evangelize and represent a technical community Experience managing cross-functional projects Effective working and partnering with executive level staff Ability to deal with ambiguity and create order out of chaos Experience managing and tracking budgets Experience as a software engineering manager Proven experience in leading globally distributed teams What we think makes us special Esper is a fast-growing, well-funded company where everyone matters and you can see your impact daily. We trust our teammates and offer intense ownership and therefore accountability. We’re inventing the future and building something special. The team really enjoys what we do and cares about your input. We don’t hire just to fill a spot, we want you to make a difference. About Esper Esper is experiencing hyper growth! We’re the industry’s first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. Our device infrastructure enables developer, mid-market orgs, and enterprise fleets of 100,000+ devices to deliver their software as a service. Esper has rapidly-growing global customer adoption among some of the world’s most innovative major brands in retail, hospitality, logistics, and healthcare. Esper is looking for an experienced software engineering Sr.Technical Program Manager, who is business strategy, process, and technically minded. This role will lead complex, cross functional technical programs and projects. In addition, this role will involve a hands-on approach to own and scale our Product Engineering processes and will need to be a self starter, and use a friendly, flexible approach in a process-light environment.