Senior Program Manager CUNY MTA Internships

Job description

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY. Primary Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS Bargaining Unit: No The City University of New York (CUNY) is the nation’s largest urban public university and serves 235,000 degree- seeking students and 150,000 non-degree students across 25 campuses. 77% are students of color. CUNY's core mandate is to provide a high-quality, affordable education to all New Yorkers. Guided by CUNY’s seven-year strategic plan, CUNY Lifting NY, to achieve this mission, it is imperative that CUNY students have access to high-quality work‐based learning experiences that allow them to gain and demonstrate skills, experience real‐world applications, and directly launch their careers. The CUNY Office of Careers & Industry Partnerships (OCIP) reports to the Chancellor and the University Provost and is responsible for mobilizing the university’s unparalleled scale, assets, and diverse talent to fuel inclusive economic prosperity and is dedicated to the mission of connecting academic pursuits with career competitiveness. GENERAL DESCRIPTION The Office of Career and Internship Programs seeks a collaborative and results-driven professional to lead and expand the CUNY MTA internship program. Reporting to the Director of Public Sector Internships, the Senior Program Manager will lead the development and growth of university-wide CUNY MTA internship program. This role will focus on contract, program and budget management, including marketing, recruiting and scaling of the program to ensure these internship opportunities reach as many students as possible. The Senior Program Manager will work closely with campuses, employer partners, and other stakeholders to align the program with workforce needs and increase access to high-quality, career-connected learning experiences. Key Responsibilities • Manage the day-to-day administration of program, ensuring effective program delivery, operational excellence, compliance, stakeholder management and high-quality student experiences, including: o Coordinate onboarding, payroll, and timekeeping processes for interns in collaboration with CUNY and RF CUNY teams. o Track intern hours, address payroll inquiries, and support compliance with HR processes. o Lead or assist with information sessions, meetings, and stakeholder communications. o Provide high-quality customer service to students, partner agencies, and CUNY staff. • Create and manage program budgets, fiscal planning, contracts, and financial reporting, coordinating with university and external fiscal partners to ensure compliance, and adherence to grant and funding requirements. • Perform analysis, develop reporting of program data to evaluate performance, measure student and employer outcomes, campus engagement and participation, and identify opportunities for operational and programmatic improvement. • Develop and manage marketing and promotion of the program, including hosting information sessions to ensure maximum participation from CUNY students. • Perform regular check-ins with interns, employer partners through meetings and surveys. • Perform other related duties and special projects as needed. Qualifications: Minimum Qualifications: • Minimum three (3) years of relevant experience. • Proactive, diplomatic and collaborative work style with strong interpersonal communication, relationship building and presentation skills to work effectively with stakeholders. • Dependable with effective organizational, time management and priority setting skills to manage multiple assignments and projects and meet deadlines. • Demonstrated ability to work independently and collaboratively in a fast-paced and high-volume work environment. • Demonstrated computer skills and experience with standard desktop tools (e.g., MS Office, Zoom • Ability to travel to multiple sites throughout NYC. • Bachelor's degree required. Preferred Qualifications: • Cultural competency and commitment to promoting opportunity and equity in higher education and conducting workshops, webinars, and other career readiness activities and events for students. • Demonstrated computer skills and experience with Handshake, AirTable. Work Environment and Physical Requirements • This position is based in a professional office environment and follows a hybrid work schedule: 70% in-person (7 days) and 30% remote (3 days) during each two-week payroll cycle. • Laptops and other equipment will be provided to support working remotely. • While performing these duties, the employee may be required to: o Sit for extended periods o Use a computer and other office equipment o Occasionally lift or move items up to 20 pounds • Reasonable accommodation will be provided to individuals with disabilities or other needs in accordance with RFCUNY policies and applicable laws. • Ability to travel to multiple sites throughout NYC. Pay Range: $70,000 RFCUNY Benefits RFCUNY Employee Benefits and Accruals Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.