Senior Program Manager, Enterprise Technology & AI

Job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100\* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. [Co-create the future with us](https://www.youtube.com/watch?v=OuZIb5zszQI) as we build technology that transforms how the world develops software. \**Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.* ## **An Overview of this role** As a Senior Program Manager within GitLab's Enterprise Technology & AI organization, you will lead the planning, execution, and delivery of complex, cross-functional technology programs that advance our strategy. This is a high impact role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams. You will operate at the intersection of Technology, Sales, Marketing, Finance, Legal, Product, and Business operations, bringing structure and clarity to programs that span multiple domains and functions. Whether standing up new capabilities, improving governance practices, or scaling operational processes, you will be the connective tissue that keeps programs moving, risks surfaced, and stakeholders informed. ## **What you'll do** - Own end-to-end program management for large, high-visibility Enterprise Technology, AI & Data initiatives, including scope definition, roadmap development, dependency management, resource planning, execution tracking, and change management. - Lead enterprise applications and operational transformation programs that improve business processes, increase scalability, and reduce friction for internal teams. - Partner with business and technical stakeholders to clarify goals, define success metrics, evaluate trade-offs, and translate strategy into actionable plans. - Drive operating rhythms across programs, including status reporting, RAID management, milestone reviews, and executive-ready communications. - Identify program risks, gaps, and blockers early; recommend practical options and drive timely decisions with stakeholders and senior leaders. - Improve the consistency and effectiveness of program delivery by strengthening governance, documentation, planning practices, and cross-functional collaboration. - Support the adoption of AI-enabled workflows and automation opportunities that enhance productivity across enterprise systems and operations. - Contribute to a high-trust, async-first culture by modeling GitLab values, clear communication, and strong remote collaboration practices. ## **What you'll bring** - 7+ years of program management experience, with a strong track record delivering cross-functional Enterprise Technology, AI & Data programs - Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems - Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product - Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed - Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences - Familiarity with Enterprise Tech domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred) - Experience running or actively participating in an Architecture Review Board, technical governance forum, or similar design/decision review process is strongly preferred. - Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus - Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation ## **About the team** The **CIO Enterprise Technology & AI** team is GitLab's central engine for improving the systems, data, and AI capabilities that support how we run the business. The team designs and operates enterprise applications, data platforms, corporate IT services, and AI-enabled workflows that help our globally distributed GitLab team members work effectively and securely. You'll join a team that partners closely with **Finance, Sales, Marketing, People, Product, and Security** to turn business strategy into scalable, reliable technology solutions. The work is broad, visible, and deeply cross-functional, which makes strong program leadership essential. In this role, you'll help teams stay aligned, make progress across complex initiatives, and bring transparency to how strategic work gets delivered across the organization. *The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our [benefits](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/) and [equity](https://about.gitlab.com/handbook/stock-options/). Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.* United States Salary Range $126,400—$213,600 USD #### **How GitLab Supports Full-Time Employees** - [Benefits to support your health, finances, and well-being](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/) - [Flexible Paid Time Off](https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto) - [Team Member Resource Groups](https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/) - [Equity Compensation & Employee Stock Purchase Plan](https://handbook.gitlab.com/handbook/total-rewards/stock-options/) - [Growth and Development Fund](https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/) - [Parental Leave](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave) Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from [underrepresented groups](https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups) are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. --- **Country Hiring Guidelines:** GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. **Privacy Policy:** Please review our [Recruitment Privacy Policy.](https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/) Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also [GitLab’s EEO Policy](https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy) and [EEO is the Law](https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices). If you have a disability or special need that requires [accommodation](https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation), please let us know during the [recruiting process](https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process).