Senior Program Manager – Strategic Programs

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE As the Senior Program Manager for Strategic Programs, you will design, implement, and manage large-scale initiatives that improve how IT teams operate, adopt tools, and build capabilities. This role owns programs such as learning initiatives, technology enablement efforts and enterprise tool rollouts. You will assess current tools and technologies, partner with engineering, infrastructure, cybersecurity, and operations teams to understand skill gaps and adoption challenges, and use that data to build targeted learning paths and enablement strategies. You will also support enhancements to centralized repositories of applications and systems, ensuring strong governance, data integrity, and consistent process execution across global teams. IDEAL CANDIDATE You are a high-judgment program leader who thrives in complex, evolving environments. You take ambiguous needs and turn them into structured, scalable programs that deliver measurable results across IT and corporate teams. You are equally comfortable engaging with technical teams, executive stakeholders, and cross-functional partners. You understand how technology, process, and learning intersect—and how to design programs that enable real adoption and maturity. You bring discipline to execution, clarity to communication, and structure to environments that need it. WHAT THIS ROLE WILL DO: Program Leadership & Project Management Lead cross-functional programs from intake through execution, ensuring delivery against scope, timelines, risks, and milestones. Build and maintain program roadmaps, detailed project plans, communication strategies, and executive-ready status reporting. Anticipate risks and dependencies early and drive resolution with clear visibility to stakeholders. Leverage project management tools such as Asana to manage execution and transparency. Facilitate program-level meetings, workshops, and working sessions to maintain alignment and momentum. Cross-Functional Leadership Partner with IT, HR, PMO, Cybersecurity, and vendor partners to align programs with organizational goals. Build strong relationships with executive sponsors, global stakeholders, and subject matter experts. Support PMO standards and contribute to overall program and process maturity. Communicate clearly and consistently with leadership and executive audiences. WHAT THIS PERSON WILL BRING Required 5–7 years of program or project management experience in complex technical environments. Experience conducting technology assessments or gathering technical requirements from IT and engineering teams. Proven experience implementing and scaling project management tools (preferably Asana) across large, cross-functional organizations, including governance, templates, and adoption strategies. Strong expertise in designing and managing intake, prioritization, and portfolio planning processes, with the ability to align work to strategic objectives and capacity constraints. Experience managing portfolio reporting, including executive dashboards, status reporting, and RAID management frameworks. Familiarity with Agile, Waterfall, and hybrid delivery methodologies, with the ability to tailor approaches based on project and organizational needs. Hands-on experience leveraging automation and AI-enabled features within project management tools to improve efficiency and insights. Strong analytical and problem-solving skills, with the ability to translate data into actionable insights for senior leadership. Strong written and verbal communication skills, with the ability to translate technical information into actionable insights. Proven experience implementing processes, driving change, and managing cross-functional execution. Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment. Familiarity with AI tools usage and prompting (Claude and ChatGPT) Preferred Background in IT, engineering, enterprise software, or technical enablement. Experience rolling out technology or training tools at scale. Ideal Personal Characteristics Analytical and structured thinker who can create clarity from complex data. Strong influencer across technical and non-technical teams. Self-driven, resourceful, and comfortable operating with autonomy. Enjoys building structure, implementing process, and enabling teams to work more effectively. Thrives in dynamic environments where programs must scale and evolve. BENEFITS & PERKS Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH : 401(k) program with company match, stock reimbursement program FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS : Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. #LI-RW1 #LI-HYBRIDLOSANGELES,CA ---------- The expected compensation for this position is: $104,000.00 USD - $131,000.00 USD ** Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.