Senior Project Manager - Enterprise Credit

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing complex to high risk cross-functional and/or inter-departmental programs or projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities include partnering with the business to develop a plan to sustain change, evaluate current methods, and drive strategies to implement changes/improvements. Job expectations include serving as the primary point of contact to department managers for critical change initiatives, using tools to document program performance, and influencing stakeholders to make strategic changes. This role partners closely with Enterprise Credit leadership, Technology, and cross‑functional stakeholders to drive complex transformation initiatives across data, process, and technology domains. The Senior Project Manager operates with a strong consulting mindset, helping leaders translate strategy into executable roadmaps, shaping problem statements, evaluating solution options, and guiding delivery through disciplined project execution. The role requires comfort operating in ambiguity, influencing without authority, and advising senior stakeholders on trade‑offs, risks, and execution approaches. The Senior Project Manager is expected to serve as a thought partner to business leads, proactively identifying opportunities to simplify, standardize, and modernize Enterprise Credit capabilities while ensuring strong governance and delivery discipline. Responsibilities: Defines responsibilities and accountabilities for key project roles and oversees the execution of defined programs and/or project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators Leads the adoption and sustainment of change initiatives and assesses adoption risks Leads remediation requirements documentation efforts based on identified gaps and controls needed for sustained performance Leads and plans programs and projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders Reviews and executes deliverables for all phases of the project while working closely with various partners and user community Develops executive ready materials including business cases, decision documents, and progress for senior forums Drives alignment across stakeholders by translating complex concepts into clear, actionable insights and recommendations Required Qualifications: 10+ years of experience in Finance, consulting, transformation, or program/project management roles Proven experience of delivery in large complex organizations or top tier professional services, leading complex, cross‑functional initiatives with senior stakeholder engagement Strong consulting and advisory skills, including problem structuring, storytelling, and influencing decision‑makers Demonstrated ability to manage ambiguity, navigate competing priorities, and drive outcomes through collaboration Desired Qualifications: Experience leading process, technology or data‑driven transformation initiatives Presentation and communication skills, including experience presenting to executive leadership Skills: Controls Management Issue Management Problem Solving Process Management Process Performance Measurement Monitoring, Surveillance, and Testing Policies, Procedures, and Guidelines Management Process Design Program Management Project Management Critical Thinking Influence Prioritization Process Mapping Collaboration Consulting Business Acumen Stakeholder Management Business Analytics Presentation Skills Reporting Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110) Pay and benefits information Pay range $121,000.00 - $149,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.