Senior Project Support Specialist - Earth Science Division, NASA HQ

Job description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™ ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration, and project management services supporting mission-critical federal programs. We are seeking a highly motivated Senior Project Support Specialist to support the Earth Science Division (ESD) within NASA's Science Mission Directorate (SMD) at NASA Headquarters. Job Description The Project Support Specialist provides expert-level executive, project, program, and operational support to different Elements within the Earth Science Division. This position serves as a trusted business partner to Earth Science Division leadership by coordinating executive operations, organizational priorities, strategic communications, travel management, program administration, and mission support activities. Responsibilities • Coordinate domestic and international travel utilizing Concur Government Edition (CGE), including invitational, sponsored, intern, and foreign travel in accordance with Federal travel regulations. • Prepare travel authorizations, vouchers, travel estimates, and supporting documentation while monitoring travel activities and maintaining accurate travel records. • Independently manage complex calendars, scheduling priorities, and executive engagements for the Executive Leadership. • Coordinate visitor requests through EVAMS and NAMS, support foreign national visits, and serve as an escort when required. • Coordinate executive logistics, conference room reservations, audiovisual support, Webex, Microsoft Teams, and hybrid meeting support. • Coordinate program meetings, leadership meetings, science team meetings, workshops, community engagement activities, and organizational events. • Track action items, assignments, and organizational deliverables to ensure timely completion. • Maintain organizational calendars, distribution lists, and communication channels supporting Earth Action activities. • Manage executive speaking engagement requests and coordinate supporting logistics. • Draft, edit, proofread, and format executive correspondence, presentations, reports, briefing materials, and organizational communications. • Prepare and route documentation through NASA administrative systems, including PAM, NCTS, HATS, and related enterprise systems. • Organize and maintain SharePoint sites, records management systems, and electronic files while safeguarding Controlled Unclassified Information (CUI) and Personally Identifiable Information (PII). • Maintain organizational databases, trackers, and reporting tools supporting program operations. • Build collaborative relationships with NASA Headquarters organizations, NASA Centers, contractors, academia, industry partners, and external stakeholders. • Evaluate existing business processes and recommend improvements that increase organizational efficiency. • Develop, update, and maintain Standard Operating Procedures (SOPs), process documentation, and organizational reference materials. • Support modernization initiatives, knowledge management efforts, and implementation of new administrative technologies. • Recommend innovative solutions that improve communication, workflow management, reporting capabilities, and overall customer service. Requirements • Demonstrated experience supporting executive leadership within a complex Federal organization. • Strong organizational, analytical, and project coordination skills. • Outstanding written and verbal communication skills. • Ability to independently manage multiple priorities while meeting competing deadlines. • Demonstrated experience supporting executive-level meetings, workshops, conferences, and organizational events. • Experience coordinating domestic and international Federal travel. • Strong attention to detail with the ability to prepare, review, and edit executive-level documentation. • Demonstrated initiative with the ability to anticipate organizational needs and solve problems independently. • Advanced proficiency with Microsoft Office Suite, including Outlook, Teams, Excel, Word, PowerPoint, SharePoint, and Adobe Acrobat. • Experience with NASA systems such as CGE, PAM, NCTS, HATS, EVAMS, NAMS, STRIVES, SATERN, and related enterprise applications is preferred. • Ability to exercise sound judgment while handling confidential, sensitive, and pre-decisional information. • Some travel may be required. • Individual must meet government NAC and citizenship requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job. Education & Experience • Bachelor's degree plus four or more (4) years of related professional experience; or • Eight (8) years of related professional experience in lieu of a degree. Location • Hybrid (4-5 days onsite) • NASA Headquarters, 300 E Street SW, Washington, DC We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary. EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.